Certification Programs:


NEW FOR 2017! Universal Branch Employee Certification


Universal Branch Employee Certification - Registration

Universal BankerAbout the Universal Branch Employee Certification Program
With branches shrinking in size over the last 15-20 years, the need for specialized roles has also diminished. Gone are the days of branches with large Teller lines, expansive Platforms and staff who are typically trained on a limited set of responsibilities.

Today's branches are smaller but customer interactions have become much more complex, requiring employees who have knowledge and training in many different functions, regulations, policies and processes. BankersHub has compiled online seminars across 18 different topics to provide Universal Branch Employees with expertise and understanding in areas including Bank Secrecy Act, Regulation CC, Small Business Lending, Garnishments, Robbery Prevention and so much more.

This program isn't intended to replace your own Bank or Credit Union training, but instead, it adds to your training by drawing on the expertise and knowledge of BankersHub's industry experts. This is the Certification program that every one of your new Universal Employees should take in order to demonstrate understanding and familiarity with the issues, services and regulations that matter most.

Course Agenda Elements (Click Here for Complete Listing)
Each element in this comprehensive agenda includes:

  • Presentation materials
  • Fully narrated 60-90 minute recorded presentations that may be played and paused as necessary
  • Certificate good for 2 years demonstrating successful completion

Course Elements for the Universal Branch Employee Training Program touch on these important areas:

  • Payments Overview
  • Small Business Lending
  • New Accounts
  • Branch Operations
  • General Management

This program is designed for:

  • Current Universal Employees
  • Senior Tellers
  • New Accounts Representatives
  • Customer/Member Services
  • Branch Operations Staff

Bankers at WorkProgram Pricing
All of these webinars would cost over $4,000 if purchased separately, but you can register yourself or an employee in this Universal Branch Employee Training Program for just $1,195!

Special Note just for Passport Members:
Your 12-month Passport membership entitles you to register as many employees as you wish into any of the Certification or Certificate for the flat rate of just $495 per employee registration! That's a savings of a whopping 60% savings for Universal Branch Employee Certification!

Not a Passport Member? Click Here to read more about the benefits of becoming one.

Notes for the Universal Branch Employee Certification
NOTE: This program is intended to cover key elements associated with general branch operations and compliance, by addressing many areas critical for customer interaction in an average facility. It is not intended to be as substitute for other learning initiatives. BankersHub makes no warranties or guarantees, expressed or implied, about any individual's ability to successfully perform bank-specific branch or credit union functions after completing the UBE Program.


AAP Preparatory Program Series


AAP Preparatory Training Certification - Registration

Business ManAbout the AAP Preparatory Training Program
Training to take the AAP (Accredited ACH Professional) Exam can be one of the most difficult and stressful events in the career of any serious Payments professional. Few achievements, however, will offer you more opportunities to advance and succeed than earning the AAP designation after your name.

BankersHub has teamed up with payments expert and industry trainer Donna Olheiser AAP to offer an in-depth Payments Program to everyone serious about taking the AAP Exam. Employees who complete the AAP-Preparatory Training Program receive instruction in critical elements of ACH and Payments Processing necessary for sitting for the AAP Exam. While taking the Prep Program is no guarantee of actually passing the exam itself, this in-depth program covers ACH rules, operational requirements, and other details through 12 comprehensive online course, with each having 10-15 questions for review. The AAP Prep Program also has 120 questions at the end of the 12 sessions to help participants measure retention and content knowledge.

Course Agenda
Each element in this comprehensive agenda includes:

  • Presentation materials
  • Fully narrated 60-90 minute recorded presentations that may be played and paused as necessary
  • Quizzes at the end of each element to test retention

Course Elements for the AAP Preparatory Training Program
(each lasts 60-90 minutes)

  • General Payments Systems Overview
  • ACH Products and Marketing
  • ACH Rick Management
  • Regulation E Basics and Error Resolution
  • Regulations and the ACH Network
  • NACHA Operating Rules
    • Part 1 – Originator and ODFI
    • Part 2 – Receiver and RDFI
  • ACH Participants, Roles and Responsibilities
  • ACH Returns and Exceptions
  • ACH Processes and Rules and Enforcement Details
  • Standard Entry Class (SEC) Codes and Details
  • ACH Technical Specs and File Formats

Young Business PeopleProgram Pricing
All of these webinars would cost $3,000 if purchased separately, but you can register yourself or an employee in this AAP Prepatory Training Program for just $1,195!

Special Note just for Passport Members:
Your 12-month Passport membership entitles you to register as many employees as you wish into any of the Certification or Certificate for the flat rate of just $495 per employee registration! That's a savings of a whopping 60% savings for AAP Preparatory Training Program!

Not a Passport Member? Click Here to read more about the benefits of becoming one.

Notes for the AAP Preparatory Training Program
NOTE: This program is intended to cover key elements associated with ACH and Payments Processing. It is not intended to be as substitute for other learning initiatives. BankersHub makes no warranties or guarantees, expressed or implied, about any individual's ability to successfully pass the AAP Exam after having taken this Preparatory Program. Furthermore, this program, BankersHub, Bstuff LLC, nor the instructor Donna Olheiser, are in any way affiliated with NACHA or its affiliates.



eBanking Professional Certification


eBanking Professional Certification - Registration

Business PeopleAbout the Electronic Banking Professional Certification
Designed for supervisors, managers and top-performing staff seeking to move up the ladder in the fast growing field of Electronic Banking, employees who complete the Electronic Banking Professional Certification Program earn the prestigious professional designation awarded by BankersHub as well as a framed certificate, which is good for two years. Furthermore, classes may be submitted for AAP credits.

This program requires participants to complete all 35 courses with a test at the end of each course and passing score of 80%.

Course Agenda
Each element in this comprehensive agenda includes:

  • Presentation materials
  • Fully narrated 40-60 minute recorded presentations that may be played and paused as necessary
  • Quizzes at the end of each element to test retention

The Bankers Hub Learning Management System

  • Ongoing tracking and reporting of progress
  • Quizzes at the end of each session requiring 80% or better to pass
  • Ability to stop and start a session as needed
  • Notification upon achievement of the Certification of Certificate
  • All sessions come with downloaded copy of presentation for review
  • Personal contact to assist with any questions or comments

Electronic Banking Certification Programs prepare you and your staff for the challenges your institution faces ahead including:

  • Regulatory changes and compliance requirements
  • Audit preparation and responses to exceptions
  • Fraud and unauthorized activities
  • New technology advances and opportunities
  • Consumer concerns, problems and disputes
  • Staff training, turnover and ongoing education needs.

Female Management ExecutiveCertification Pricing
All of these webinars would cost over $8,000 if purchased separately. To register an employee in this eBanking Professional Certification, however, is just $1,895!

Special Note just for Passport Members:
Your 12-month Passport membership entitles you to register as many employees as you wish into any of the Certification or Certificate for the flat rate of just $495 per employee registration! That's a savings of 38% off Certificates and a whopping 75% savings for eBanking Professional Certification!

Not a Passport Member? Click Here to read more about the benefits of becoming one.

Course Elements for the eBanking Professional Certification
(each lasts 40-60 minutes)

Prerequisite

  • Introduction to Payments Players and Regulatory/Network Requirements

ACH Elements

  • ACH Basics for Originating and Receiving
  • ACH Exception Item Handling
  • Federal Payments Processing
  • ACH Legal and Compliance Considerations
  • Effective Communication of ACH, Wire Transfers and RDC Rules
  • ACH Risk Management, Reporting and Monitoring

Checks and Remote Deposit (RDC)

  • Introduction to Check Services and Exceptions
  • Check Legal and Compliance Obligations
  • Remote Cash Capture: New RDC on the Block
  • Different Types of Remote Capture: From Branch to Mobile

Payments Fraud

  • ACH Fraud Trends
  • Liabilities for Check Forgeries under UCC
  • Check Fraud
  • Debit Card Fraud Trends and Fraud Management
  • Understanding the Identify Theft Red Flags Rule
  • Mobile Security Threats
  • Wire Transfer Fraud Trends and Mitigation Controls
  • Mitigating Elderly Financial Exploitation in Payments

Debit/ATM Cards

  • Introduction to Debit and ATM Cards
  • Introduction to Prepaid Debit Cards
  • Debit Card Legal and Compliance Obligations
  • Debit Card and ATM Disputes and Exception Item Handling

Wire Transfer

  • Wire Transfer Basics and Exception Item Processing
  • Fundamentals of International Wire Transfers
  • Wire Policy and Procedures Workshop
  • Wire Transfer Legal and Compliance Considerations

eBanking Audit

  • Effectively Auditing your Payments Areas
  • Fundamentals of Payments Monitoring
  • FFIEC Guidance on Authentication in Internet Banking
  • Top Findings in ACH, RDC, and Wire Transfer Audits
  • Managing, Auditing and Overseeing Your ACH Third Party Senders

General eBanking Management and Oversight

  • Documenting Your ACH, RDC, Wire Transfer and Debit Card Policies
  • Effective Risk Management in ACH, RDC, Debit Card and Wire Transfer
  • Payments Risk Assessments and Regulatory Expectations


eBanking Specialist Certification


eBanking Specialist Certification - Registration

AccountantAbout the Electronic Banking Specialist Certification
Staff and employees responsible for supporting payments functions need to be fully educated on all aspects of compliance, processes, risks and trends in payments. Employees who complete the Electronic Banking Specialist Certification Program earn a prestigious specialist designation awarded by BankersHub as well as a framed certificate which is good for two years. Furthermore, classes may be submitted for AAP credits.

This program requires participants to complete all 23 courses with a test at the end of each course and passing score of 80%.

Course Agenda
Each element in this comprehensive agenda includes:

  • Presentation materials
  • Fully narrated 40-60 minute recorded presentations that may be played and paused as necessary
  • Quizzes at the end of each element to test retention

The Bankers Hub Learning Management System

  • Ongoing tracking and reporting of progress
  • Quizzes at the end of each session requiring 80% or better to pass
  • Ability to stop and start a session as needed
  • Notification upon achievement of the Certification of Certificate
  • All sessions come with downloaded copy of presentation for review
  • Personal contact to assist with any questions or comments

Electronic Banking Certification Programs prepare you and your staff for the challenges your institution faces ahead including:

  • Regulatory changes and compliance requirements
  • Audit preparation and responses to exceptions
  • Fraud and unauthorized activities
  • New technology advances and opportunities
  • Consumer concerns, problems and disputes
  • Staff training, turnover and ongoing education needs.

e-LearningCertification Pricing
All of these webinars would cost over $8,000 if purchased separately. To register an employee in this eBanking Professional Certification, however, is just $1,495!

Special Note just for Passport Members:
Your 12-month Passport membership entitles you to register as many employees as you wish into any of the Certification or Certificate for the flat rate of just $495 per employee registration! That's a savings of 38% off Certificates and a whopping 67% savings for eBanking Specialist Certification!

Not a Passport Member? Click Here to read more about the benefits of becoming one.

Course Elements for the eBanking Specialist Certification
(each lasts 40-60 minutes)

Prerequisite

  • Introduction to Payments Players and Regulatory/Network Requirements

ACH Elements

  • ACH Basics for Originating and Receiving
  • ACH Exception Item Handling
  • Federal Payments Processing
  • ACH Risk Management, Reporting and Monitoring

Checks and Remote Deposit (RDC)

  • Introduction to Check Services and Exceptions
  • Check Legal and Compliance Obligations
  • Remote Cash Capture: New RDC on the Block
  • Different Types of Remote Capture: From Branch to Mobile

Payments Fraud

  • ACH Fraud Trends
  • Liabilities for Check Forgeries under UCC
  • Check Fraud
  • Debit Card Fraud Trends and Fraud Management
  • Understanding the Identify Theft Red Flags Rule
  • Mobile Security Threats
  • Wire Transfer Fraud Trends and Mitigation Controls
  • Mitigating Elderly Financial Exploitation in Payments

Debit/ATM Cards

  • Introduction to Debit and ATM Cards
  • Introduction to Prepaid Debit Cards
  • Debit Card Legal and Compliance Obligations
  • Debit Card and ATM Disputes and Exception Item Handling

Wire Transfer

  • Wire Transfer Basics and Exception Item Processing
  • Fundamentals of International Wire Transfers
  • Wire Policy and Procedures Workshop

eBanking Audit

  • Top Findings in ACH, RDC, and Wire Transfer Audits
  • Managing, Auditing and Overseeing Your ACH Third Party Senders

General eBanking Management and Oversight

  • Payments Risk Assessments and Regulatory Expectations


eBanking Internal Audit Certification


eBanking Internal Audit Certification - Registration

Financial AdvisorAbout the Electronic Banking Internal Audit Certification
Internal Auditors have greater responsibility than ever before in ensuring their institutions remain in compliance with payments regulations and that risk exposure is minimized across the organization. Internal Auditors and Compliance Officers who complete the Electronic Banking Internal Audit Certification Program earn a prestigious designation awarded by BankersHub as well as a framed certificate which is good for two years. Furthermore, classes may be submitted for AAP credits.

This program requires participants to complete all 15 courses with a test at the end of each course and passing score of 80%.

Course Agenda
Each element in this comprehensive agenda includes:

  • Presentation materials
  • Fully narrated 40-60 minute recorded presentations that may be played and paused as necessary
  • Quizzes at the end of each element to test retention

The Bankers Hub Learning Management System

  • Ongoing tracking and reporting of progress
  • Quizzes at the end of each session requiring 80% or better to pass
  • Ability to stop and start a session as needed
  • Notification upon achievement of the Certification of Certificate
  • All sessions come with downloaded copy of presentation for review
  • Personal contact to assist with any questions or comments

Electronic Banking Certification Programs prepare you and your staff for the challenges your institution faces ahead including:

  • Regulatory changes and compliance requirements
  • Audit preparation and responses to exceptions
  • Fraud and unauthorized activities
  • New technology advances and opportunities
  • Consumer concerns, problems and disputes
  • Staff training, turnover and ongoing education needs.

Certification Pricing
All of these webinars would cost over $8,000 if purchased separately. To register an employee in this eBanking Professional Certification, however, is just $1,195!

Special Note just for Passport Members:
Your 12-month Passport membership entitles you to register as many employees as you wish into any of the Certification or Certificate for the flat rate of just $495 per employee registration! That's a savings of 38% off Certificates and a whopping 60% savings for eBanking Internal Audit Certification!

Not a Passport Member? Click Here to read more about the benefits of becoming one.

Course Elements for the eBanking Internal Audit Certification
(Each lasts 40-60 minutes)

Prerequisite

  • Introduction to Payments Players and Regulatory/Network Requirements

Legal and Compliance

  • ACH Legal and Compliance Considerations
  • Check Legal and Compliance Considerations
  • Debit Card Legal and Compliance Obligations
  • Wire Transfer Legal and Compliance Considerations

Risk Mitigation

  • Effective Risk Management in ACH, RDC, Debit/ATM Card and Wire Transfer
  • Payments Risk Assessment and Regulatory Expectations for ACH, RDC, Wire
  • FFIEC Guidance on Authentication in Internet Banking

Payments Fraud

  • Mobile Security Threats
  • Understanding the Identify Theft Red Flags Rule
  • Mitigating Elderly Financial Exploitation in Payments

eBanking Audit

  • Top Findings in ACH, RDC, and Wire Transfer Audits
  • Effectively Auditing Your Payments Areas
  • Managing, Auditing and Overseeing Your ACH Third Party Senders
  • Fundamentals of Payments Monitoring for ACH, RDC, Wire and Debit Cards


Bank Accounting Specialist Certification


Bank Accounting Specialist Certification - Registration

Happy Female AccountantAbout the Bank Accounting Specialist Certification
Bank accounting includes preparation of permanent records for every transaction. Corporate statements show a general picture of the institution while different books of accounts offer detailed analysis of condition. Similar to other fields, all financial institutions are similar with regards to accounting principles. However, recent changes in regulations, capital requirements, interpretations of GAAP (Generally Accepted Accounting Principles), etc. create challenges for accountants, bookkeepers, analysts, auditors, managers and executives to keep their institutions up-to-date and compliant.

BankersHub has created a new Bank Accounting Specialist Certification to address these unique accounting needs of financial institutions. Content architect and Accounting Professor Paul Sanchez covers critical topics in bank accounting that every financial institution must understand and complete to ensure compliance with government regulations and external auditors

Course Agenda
Each element in this comprehensive agenda includes:

  • Presentation materials
  • Fully narrated 40-60 minute recorded presentations that may be played and paused as necessary
  • Quizzes at the end of each element to test retention

Certification Pricing
All of these webinars would cost over $3,000 if purchased separately.
To register an employee in this eBanking Professional Certification, however, is just $1,195!

Special Note just for Passport Members:
Your 12-month Passport membership entitles you to register as many employees as you wish into any of the Certification or Certificate for the flat rate of just $495 per employee registration! That's a savings of a whopping 60% savings for Bank Accounting Specialist Certification!

Not a Passport Member? Click Here to read more about the benefits of becoming one.

Course Elements for the Bank Accounting Specialist Certification
(each lasts 75-90 minutes)

  • Banking Accounting Boot Camp
    • Part 1 – Unique Depository Accounting
    • Part 2 – Illustrative Bank GAAP Financial Statements
    • Part 3 – Explanations of Financial Statement Elements
  • Call Reports
    • Part 1 – The Fundamentals
    • Part 2 – Intermediate Topics
    • Part 3 – Advanced Topics
  • Review of New Authoritative GAAP Accounting Pronouncements
  • Capital Risks and Ratios
  • Financial Statement Analytical Review Procedures 
  • Overview of Banking and Banking Risks
  • Overview of Asset-Liability Management and Interest-Rate Risk
  • Overview of Bank Investments
  • Basel III Implications for Financial Statement and Call Reports