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Basics of Debit Card Disputes – From Consumer Notification to Closing Investigation

March 20 @ 2:00 pm - 3:00 pm EDT

$249

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Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask a consumer? What is appropriate to ask and not to ask? When do you start your investigation, close the investigation and what are your responsibilities regarding timing of notification?

This payments webinar will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements.

Best Business Practice Document: This webinar will include a frequently asked debit card dispute document to assist your front line and back office in handling debit card disputes.

Who Should Attend?

  • Client Facing Management/Staff
  • Electronic Banking Management/Staff
  • Any staff handling Regulation E claims
  • Client Call Centers
  • Internal Auditors
  • Risk Managers
  • Deposit Operations
  • Senior Management

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Tuesday, March 20, 2018

  • 2:00 – 3:00 pm (Eastern Time)
  • 1:00 – 2:00 pm (Central Time)
  • 12:00 – 1:00 pm (Mountain Time)
  • 11:00 – 12:00 pm (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Terri Sands AAP
Founder, Secura Risk Management

Terri Sands

Register Now Pay by Check

Details

Date:
March 20
Time:
2:00 pm - 3:00 pm
Cost:
$249
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