Branch advocates trumpet the channel’s sales contribution, while digital advocates trumpet the massive transaction migration taking place. Most industry pundits decry any further branch channel investment while proclaiming digital’s superiority.
Learn from Celent’s research that shows why banks need to be diligent in perfecting the customer experience in both digital and physical channels.
Attendees will learn:
$249 for Webinar and Playback*
Dates of Event
Wednesday, September 26, 2018
1.2 AAP Credits
About the Speaker
Bob Meara is a senior-level analyst & marketing professional in Celent’s banking practice. Bob has proven success in brand/product management,P&L, strategic planning and consulting spanning consumer products, B2B technology, financial services, startup and Fortune 100 environments. His coverage areas include omni-channel retail delivery, branch and ATM technologies. Bob can be reached at email@example.com, @mearaman and linkedin.com/bob-meara-a954831/ Visit Celent, a division of Oliver Wyman, at www.celent.com