Calendar of Events

Loading Events

« All Events

  • This event has passed.

Debit Card Disputes: Asking Right Questions and Gathering Right Information

March 8, 2018 @ 12:00 pm - 1:00 pm EST


Register Now

Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. 

  • What questions do you ask a consumer?
  • What is appropriate to ask and not to ask?
  • When do you open an investigation and close the investigation and what are your risks when notifying and communicating with a consumer regarding their debit card dispute. 

This regulation e webinar on debit card disputes will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements. 

Best Business Practice Document: This webinar will include a frequently asked debit card dispute document to assist your front line and back office in handling debit card disputes. 


$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Thursday, March 8, 2018

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)


  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Terri Sands AAP

Founder, Secura Risk Management

Terri Sands

Register Now Pay by Check


March 8, 2018
12:00 pm - 1:00 pm
Event Categories:
, , ,
Event Tags:
, , , ,