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Debit Card Disputes: Asking Right Questions and Gathering Right Information
March 8, 2018 @ 12:00 pm - 1:00 pm EST$249
Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E.
- What questions do you ask a consumer?
- What is appropriate to ask and not to ask?
- When do you open an investigation and close the investigation and what are your risks when notifying and communicating with a consumer regarding their debit card dispute.
This regulation e webinar on debit card disputes will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements.
Best Business Practice Document: This webinar will include a frequently asked debit card dispute document to assist your front line and back office in handling debit card disputes.
$249 for Webinar and Playback*
Dates of Event
Thursday, March 8, 2018
Terri Sands AAP
Founder, Secura Risk Management