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RDC: Handling Duplicate Items Effectively in a Mobile World
May 31 @ 2:00 pm - 3:00 pm EDT$249
This payments webinar will discuss the proper handling of returns items and how to meet required return time-frames. Handling of adjustments under the ECCHO Rules and the FRB Rules will be discussed in detail.
What is the difference between a return and an adjustment? What are your rights and responsibilities for these types of exception items? The recent evolution to check collections through image presentment makes understanding the difference even more important. This training will address the rights of the paying bank for the return of checks and how to make an adjustment claim against the depository bank when necessary, thus, mitigating and potentially reducing overall risk to your financial institution.
What Attendees Will Learn:
- Proper timeframe for handling Fed adjustments
- Proper timeframe for handling ECCHO adjustments
- Return rules identified in Regulation CC
- Understanding of the returns hierarch
$249 for Webinar and Playback*
Date of Events
Thursday, May 31, 2018
Angie Smith, AAP, NCP
About the Speaker
Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations.
Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement.
Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.
Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.