Regulation E is often time the most confusing regulation for the front line and back office to understand; however, it is a regulation that is significant and can negatively impact your consumer.
This payments training webinar will breakdown the common confusion for handling ACH unauthorized, Stop Payments, and Debit Card disputes and assist you and your team to understand error resolution, consumer liability and financial institution responsibility for unauthorized transfers and stop payments.
Overview of Regulation E
Overview of NACHA Operating Rules for handling ACH unauthorized and stop payments
Timing requirements for handling ACH and Debit Card Disputes
Stop payment requirements for ACH
Closing an investigation
Handling a dispute when the investigation proves the item was in fact authorized
Best business practices for handling Regulation E investigations
Who Should Attend?
Regulation E Investigators
Enterprise Risk Officers
Internal Audit Staff
$249 for Webinar and Playback* *Playback has no expiration and may be shared internally.