Calendar of Events

Loading Events

« All Events

  • This event has passed.

Regulation E Dispute Training for ACH Unauthorized, Stop Payments, Debit Card and ATM Disputes: Identification, Documentation, Error Resolution, and Notification

February 12 @ 2:00 pm - 3:00 pm EDT

$249

Register Now

Regulation E is often time the most confusing regulation for the front line and back office to understand; however, it is a regulation that is significant and can negatively impact your consumer.

This payments training webinar will breakdown the common confusion for handling ACH unauthorized, Stop Payments, and Debit Card disputes and assist you and your team to understand error resolution, consumer liability and financial institution responsibility for unauthorized transfers and stop payments.

Topics Covered:

  • Overview of Regulation E
  • Overview of NACHA Operating Rules for handling ACH unauthorized and stop payments
  • Timing requirements for handling ACH and Debit Card Disputes
  • Stop payment requirements for ACH
  • Closing an investigation
  • Handling a dispute when the investigation proves the item was in fact authorized
  • Best business practices for handling Regulation E investigations

Who Should Attend?

  • Retail Management
  • Deposit Operations
  • Regulation E Investigators
  • Enterprise Risk Officers
  • Risk Managers
  • Compliance Officers
  • Internal Audit Staff
  • Senior Management

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally.

Dates of Event

Monday, February 12, 2018

  • 2:00 – 3:00 pm (Eastern Time)
  • 1:00 – 2:00 pm (Central Time)
  • 12:00 – 1:00 pm (Mountain Time)
  • 11:00 – 12:00 pm (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Terri Sands AAP

Founder, Secura Risk Management

Terri Sands

Register Now Pay by Check

Details

Date:
February 12
Time:
2:00 pm - 3:00 pm
Cost:
$249
Event Categories:
, , , , , ,
Event Tags:
, , , , , , , , , ,