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Transforming Branches from Transaction to Engagement (3-Part Bootcamp)
March 13, 2018 @ 12:00 pm - 1:00 pm EDT
An event every day that begins at 12:00pm, repeating until March 15, 2018
So many industry practitioners asked if David would do this event again that he’s agreed to do an encore performance!
Banks and credit unions have seen unprecedented decline in customer transactions at brick-and-mortar branches over the last decade. While experts may envision the ultimate demise of the physical branch in light of mobile banking and virtual interaction, banks have an opportunity to redefine the role of the branch. The focus is no longer about transactions, but about how to create an experience that supports the dominant self-service channel that the virtual branch has become.
In this 3-part branch webinar, David Peterson covers the changes that are occurring in branches, highlights banks that are leading this change, and provides strategies to consider for your bank or credit union.
New Physical Branch Models and Strategies
Tuesday, March 13, 2018
Transforming Your Branch Operations and Offerings
Wednesday, March 14, 2018
Integrating the Virtual Branch
Thursday, March 15, 2018
$549 for all three sessions.
$249 for individual parts.
3.0 CPE Credits
Founder and Chief Strategic Officer, i7 Strategies
Founder, Goldleaf Technologies