Course Overview: Key information about the Bank Secrecy Act, as it applies to Customer Service Representatives.

Learning Objectives:

• Identify the features of the Bank Secrecy Act, and its purpose

• List the compliance programs required by the Bank Secrecy Act

• Understand how to complete and submit required Bank Secrecy Act reports

• Select the timeframes and procedures for maintaining Bank Secrecy Act reports

• Assess why Bank Secrecy Act reports are required

Audience: Customer Service Representatives

Course Format: Interactive; Self-paced

This course takes approximately 60 minutes to complete. 

About Interactive Courses

BankersHub Interactive Courses are a self-paced learning experiences designed to actively engage learners, rather than having them passively watch or read content. Interactive components prompt learners to participate, make decisions, and apply what they’re learning in real time.

Benefits of Interactive Learning

• Improves retention: Active learning helps people remember and apply content more effectively.
• Reduces fatigue: Interactive elements keep attention and break up long-form content.
• Builds confidence: Real-time feedback allows learners to test and reinforce understanding.
• Scales training consistently: Especially useful for institutions looking to onboard or upskill staff uniformly.