{"product_id":"conflict-management-strategies","title":"Conflict Management Strategies","description":"\u003cp class=\"subtitle\"\u003e\u003cstrong\u003eDiscover more effective ways to recognize, respond to, and manage conflict in your workplace.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eConflict is apparent in the workplace, especially during tough business times when resources are lighter and tempers shorter. Most people lack basic conflict management skills and react to conflict on a purely emotional level. In reacting to conflict, many managers will attempt to ignore the problem hoping it will disappear. However, this method will create more stress and tension in the workplace, cause additional conflict among the parties, and even involve others. This topic will guide you to manage disputes and disagreements positively and proactively. This material is designed to clarify and expand your thinking about conflict, as well as identify underlying causes of and new ways to respond to and manage conflict. It is more productive to respond to conflict rather than react to it. Learn about emotional triggers and be able to recognize those triggers in an effort to prevent explosive situations. The topic will outline flexible strategies of conflict management that will improve your communication performance and ability to respond to conflict. Learn different ways to manage conflict productively by examining the gender trend, discussing the different types of conflict in the workplace, and developing conflict awareness. Learn how to map the conflict and explore alternatives to resolve the conflict quickly and effectively.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLearning Objectives\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou will be able to recognize conflict awareness, and the five stages of conflict.\u003c\/li\u003e\n\u003cli\u003eYou will be able to recognize the role of feelings, and barriers to managing and resolving conflict.\u003c\/li\u003e\n\u003cli\u003eYou will be able to identify how to respond to conflict.\u003c\/li\u003e\n\u003cli\u003eYou will be able to recognize different ways to manage conflict productively.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eAgenda\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDeveloping Conflict Awareness\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIllustrate How Conflict Can Be Positive and, When Left Unmanaged, Can Be Negative\u003c\/li\u003e\n\u003cli\u003eExplain the Difference Between Disagreement and Conflict\u003c\/li\u003e\n\u003cli\u003eDescribe Conflict as It Goes Through Five Stages\u003c\/li\u003e\n\u003cli\u003eExplain the Role of Feelings in Moving Disagreement Into Conflict\u003c\/li\u003e\n\u003cli\u003eDescribe Barriers to Managing and Resolving Conflict\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eResponding to Conflict\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExamine the Concept That Each Person Is Responsible and in Charge of Their Own Feelings and Behaviors\u003c\/li\u003e\n\u003cli\u003eExplain How Emotional Intelligence Relies on People Tuning in to Their Own Feelings and the Feelings of Others\u003c\/li\u003e\n\u003cli\u003eApply the Validating Process\u003c\/li\u003e\n\u003cli\u003eDistinguish Between Listening for Thoughts and Listening for Feelings in a Conversation\u003c\/li\u003e\n\u003cli\u003eExplain That Meaning Often Comes From the Context of the Relationship Rather Than the Intrinsic Definition of Words We Use\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDifferent Ways to Manage Conflict Productively\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplain the Gender Trend in Conflict\u003c\/li\u003e\n\u003cli\u003eIdentify Strategies for Responding to Conflict\u003c\/li\u003e\n\u003cli\u003eExamine the Conflict Strategies by Identifying Each Style in Action\u003c\/li\u003e\n\u003cli\u003eDifferentiate Among Passive, Assertive, and Aggressive Behavior\u003c\/li\u003e\n\u003cli\u003eLearn to Map the Conflict and Find the Most Appropriate Strategy for Resolution\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e*This program does NOT qualify, nor meet the National Standard for NASBA accreditation. \u003c\/p\u003e","brand":"Noggin Guru","offers":[{"title":"Default Title","offer_id":44853896872111,"sku":"ODC0417231","price":299.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0646\/2894\/9167\/files\/XVktZJQif0Kdm4m7.jpg?v=1738026038","url":"https:\/\/www.bankershub.com\/products\/conflict-management-strategies","provider":"BankersHub","version":"1.0","type":"link"}