Description
Instructor
BankersHub Membership
Be more efficient when writing emails and ensure you make a positive first impression for yourself and your organization.
There are rules and etiquette that need to be followed in today's business email communications. The way you write and respond to emails and other documentation reveals much about your credibility and professionalism. It can make a difference between someone understanding your point of view and agreeing with you or not. It can also make a difference between someone interpreting your message the way you intended or completely misunderstanding your message.
Learning Objectives
- You will be able to identify statistics on email usage.
- You will be able to identify various tips and examples regarding creating the perfect subject line.
- You will be able to recognize important features of a well-drafted email.
- You will be able to identify best practices for sending emails.
Agenda
Netiquette Matters
The Dos and Don'ts of Business Etiquette Email
First Impressions Are Crucial - Even in an Email
- Spell Check
- Hitting Send and Regretting It
Reading and Responding to Emails