Posts tagged with "banking webinar"

Sweet Spot of Social Media – Mitigate Risk to Reap Rewards

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Social Media strategy75% of banks think that social media is important. However, recent studies show that many banks are failing to take advantage of social media as a sales and marketing tool.  Many times this lack of engagement is due to the fear of legal and regulatory compliance risks.

  • How do you mitigate the risks associated with social media?
  • How do you engage in social media activities without allowing “legalese” to ruin effectiveness?

In this banking webinar, presenters will discuss the legal and regulatory risks of social media and more importantly, how to address those risks to reap the rewards that result from an effective social media strategy.  Led by a bank attorney and bank marketing expert, this social media webinar will show examples of institutions that are “getting it right” and those that have “gotten it wrong.”

Takeaways that Attendees will Leave Understanding include:

  • Current uses of social media by financial institutions
  • The major legal and compliance risks involved with those uses
  • Risk mitigation techniques and their “pros” and “cons” from both the legal/compliance perspective and the branding/marketing perspective
  • Suggested approaches to finding the middle ground between “no risk” and “too much risk”
  • Examples of “getting it right” and “getting it wrong”

Date of Event

Thursday, March 14, 2019
12:00 – 1:00 pm ET
11:00 – 12:00 pm CT
10:00 – 11:00 am MT
9:00 – 10:00 am PT

Pricing
$249 for Webinar plus playback*
*Playbacks do NOT expire and may be shared internally.

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speakers

Lisa Beck
President – Cypress Resources

Kevin Funnell

Kevin Funnell
Of Counsel – Shapiro Bieging Barber Otteson LLP

About the Speakers

Lisa Beck is a nationally recognized strategic marketing executive and business development professional with an extensive background in the financial services and mid-sized business arena. She has successfully transitioned brands and created a national brand with three unique business units. Lisa’s experience encompasses a broad spectrum of financial industry knowledge, skills and experience. Skilled at developing and leading teams to successfully achieve growth plans, she demonstrates a proven success creating sales and marketing strategies on a national platform evolving brands to match business objectives.

Kevin Funnell has over 43 years of experience working with companies on complicated business and regulatory matters, including business law, commercial transactions, financial institutions regulations, mergers and acquisitions, mortgage banking, privacy, Internet and electronic commerce, outsourcing, and information technology services. Kevin has worked with financial institutions and other companies on electronic commerce, data acquisition, management, and processing, information technology services, and developing issues related to the Internet. He has also served as an in-house counsel to a large financial institution and understands complex business and legal issues from the perspective of the corporate legal department.

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Banking Money Service Businesses – Generate Revenue by Managing Risk

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Money Service Business

In the current environment, Financial Institutions of all size are de-risking by declining to bank Money Service Businesses (MSBs). This banking webinar will provide an overview of the current regulations for MSBs and assist FIs in understanding how to profitably bank these companies.

Specifically, we will address the perceptions versus the realities of banking MSB’s. New opportunities for revenue at your bank exist but must be carefully added. Understanding of the requirements, the operations and the audits that MSB’s operate under will allow you to better evaluate the companies.

Money Service Businesses provide many beneficial services to the unbanked and underbanked. The current regulatory climate is opening the door to encourage banks to promote a transparent system, and provide banking services to these companies.

This timely training is aimed at addressing the perceptions versus the realities of banking MSB’s and assisting you in understanding new opportunities for revenue for your bank. An understanding of the requirements, the operations and the audits that MSB’s operate under will be provided. By understanding the current regulatory regime applied to MSBs, FIs may begin to mitigate perceived residual risks for banking these entities and open their offices to profitable lines of business.

This training will cover the following elements:

  • MSB’s – What are the products that fall into this category? Existing and new FinTech companies
  • Regulatory obligations of the MSB – Federal and State
  • Trends and system changes – Vision 2020 , CFPB , Virtual Currency
  • Keys to documenting MSB compliance at the Bank
  • Top 5 Best Practices for Banking MSB’s

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Wednesday, January 30, 2019

  • 2:00 – 3:00 pm (Eastern Time)
  • 1:00 – 2:00 pm (Central Time)
  • 12:00 – 1:00 pm (Mountain Time)
  • 11:00 – 12:00 pm (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Kathy Tomasofsky
Director – Money Service Business Association (MSBA)

Jay Postma
President – MSB Compliance Inc.

Doug Dwyer
Director of Bank Consulting – MSB Compliance Inc.

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Start with “Why?”…The Future of Branches and Retail Bank Transformation

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As financial institutions strategize the future of changing customers and service models, the question should always begin with “why?”.

  • Why will millennials be interested in banking with us?
  • Why would they come into the branch?
  • Why would they want to talk with a bank representative?
  • Why would they use the same types of accounts and processes that their parents and grandparents did?

By starting with “why”, you can be prepared to effectively compete and serve new customers in innovative ways. Your ability to successfully grow your business with new paradigms of product or service delivery is critical. Innovation is the key to transformational growth and success with tomorrow’s customers.

This Branch Transformation Banking Webinar will highlight the strategic opportunities FIs are facing, present specific transformational strategies and provide a framework for your institution to strategically address the changes needed to address all the “whys”.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Wednesday, January 30, 2019

  • 12:00 – 1:30 pm (Eastern Time)
  • 11:00 – 12:30 pm (Central Time)
  • 10:00 – 11:30 am (Mountain Time)
  • 9:00 – 10:30 am (Pacific Time)

Credits

  • 1.8 AAP Credits
  • 1.5 CPE Credits

Your Speaker

David Peterson
President, U.S. Dataworks

About the Speaker

David Peterson is President of U.S. Dataworks, serving on the board of several industry related companies and associations, and is a serial entrepreneur with start-ups in retail and professional services.

David has inspired international audiences to rethink how innovation happens in their organization. He helps business leaders foster a culture of innovation that capitalizes on workforce diversity and instills accountability for driving growth. As the founder and CEO of Goldleaf Technologies, a leading provider of electronic payments software and a pioneer in the fintech industry, David understands the critical need to combat status-quo thinking to achieve sustainable profits and competitiveness in any industry.

David is the author of the best-selling book Grounded: Anchored Management for Strategic Leadership and Effective Decision-Making (Little River Publishing, 2016). His approach to strategic innovation has been praised by everyone from C-Suite executives to entrepreneurs to millennials.

 

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Universal Branch Employees: Answering the Burning Questions

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Many FIs are thinking about or attempting to transition from traditional tellers/CSRs into some form of a Universal Banker/Branch Employee.

And yet, for many, an effective transition remains elusive. While each FI is unique, there are common questions that bankers have about making this transformation:

  • How do you bridge over from Tellers/CSRs to Universal Bankers?
  • What changes are needed in the physical branch to achieve Universal Employee success?
  • What kind of training is needed for Universal Branch Employees?
  • What can be done to limit employee turnover during the Universal Employee transition?
  • Just how universal are the tasks that a UBE would undertake?
  • How can you create a meaningful incentive/bonus program for UBEs?

Join us for this extended Universal Branch Employee banking webinar, FAQ and practical examination of how to make the Universal Banker/Branch Employee transformation a smooth and successful one for your institution.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Wednesday, January 16, 2019

  • 12:00 – 1:30 pm (Eastern Time)
  • 11:00 – 12:30 pm (Central Time)
  • 10:00 – 11:30 am (Mountain Time)
  • 9:00 – 10:30 am (Pacific Time)

Credits

  • 1.8 AAP Credits
  • 1.5 CPE Credits

Your Speaker

David Peterson
President, U.S. Dataworks

About the Speaker

David Peterson has inspired international audiences to rethink how innovation happens in their organization. He helps business leaders foster a culture of innovation that capitalizes on workforce diversity and instills accountability for driving growth. As the founder and CEO of Goldleaf Technologies, a leading provider of electronic payments software and a pioneer in the fintech industry, David understands the critical need to combat status-quo thinking to achieve sustainable profits and competitiveness in any industry. He shares real world strategies and tools to foster an innovation mindset and encourages people to be innovative where they are regardless of job title.

David is the author of the best-selling book Grounded: Anchored Management for Strategic Leadership and Effective Decision-Making (Little River Publishing, 2016). His approach to strategic innovation has been praised by everyone from C-Suite executives to entrepreneurs to millennials.

David is currently President of U.S. Dataworks. He serves on the board of several industry related companies and associations, and is a serial entrepreneur with start-ups in retail and professional services.

 

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Vendor Oversight: Ongoing Compliance Challenges

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Risk Assessment

Third-party risk represents one of the biggest potential risk factors for financial institutions today. With tightened regulatory standards and heightened cyber risks, regulators are examining more deeply and it’s not enough for banks to simply “check the box” on performing due diligence or oversight.  Understanding how to apply a comprehensive and disciplined approach for meeting compliance requirements remains a challenge for financial institutions, big or small. This webinar will provide practical strategies to help overcome these challenges.

Attendees to this banking webinar will learn:

  • Key regulatory requirements and the vendor management lifecycle
  • How to operationalize vendor management: evolving your team from data collectors to risk manager
  • Understanding and applying third-party risk profiles and tiering to vendor relationships
  • Determining risk and mitigation strategies
  • Program benchmarking and operation metrics
  • Critical contract terms to leverage control and mitigate risk

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Tuesday, January 15, 2019

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits

1.0 CPE Credits

Your Speaker(s)

Dena Somers

Dena Somers, Esq
Founder
finregPARTNERS

About the Speaker

Dena Somers is a highly regarded bank consultant and compliance attorney. She has provided regulatory compliance and risk management consulting services to financial institutions and companies in highly regulated industries nationwide for more than 20 years. Her areas of expertise include consumer and mortgage lending compliance, Fintech and specialty finance, regulatory compliance training, business strategy and best practice advisement, and corporate governance.

Throughout her career, Ms. Somers has advised hundreds of banking and financial institutions— ranging from local community banks to $50 billion financial holding companies— to achieve operational efficiency while ensuring regulatory compliance. Previously, Ms. Somers served as General Counsel to a national mortgage servicing company, Fintech lender, national money service business, and has represented financial institutions in a broad array of complex litigation matters for more than 15 years. Additionally, Ms. Somers is a published author for Lexis Nexis in the areas of Bank Teller training, loan policies, and loan documentation training.

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Growing Deposits in a Competitive Banking Environment

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Deposits are increasingly important, but many banks are experiencing flat or negative deposit growth.

Financial institutions need to understand exactly what specific steps they must take with their best customer segments to build and retain those deposits.

Focus of this retail banking webinar includes:
– Specialist sales teams,
– Industry focus,
– Enhanced marketing packages,
– Changes in compensation,
– Industry best practices.

Presentation includes Deposit Growth Action Checklist with 10 steps that every institution needs to consider for a deposit growth strategy.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally. Event recorded previously.

Dates of Event

Thursday, January 10, 2019

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Charles Wendel
Founder/Owner
Financial Institutions Consulting

About the Speaker

Charles Wendel, the President of Financial Institutions Consulting (FIC), had extensive practical experience as a bank lender, relationship manager, and workout specialist before becoming a management consultant. Prior to founding FIC over 20 years ago, he was a Partner at Mercer Consulting and an Engagement Manager with McKinsey & Co., Inc.

Wendel has consulted to money center and regional banks, insurers, and diversified financial services companies, both in the U.S. and 15 other countries.

Wendel earned an M.B.A. in Finance and Marketing from Columbia University in addition to an M.A. and M.Phil. in English; he received his undergraduate degree from New York University.

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Basics of Debit Card Disputes – From Consumer Notification to Closing Investigation

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Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask a consumer? What is appropriate to ask and not to ask? When do you start your investigation, close the investigation and what are your responsibilities regarding timing of notification?

This payments webinar will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements.

BONUS DOCUMENT: This banking webinar will include a Frequently Asked Debit Card Dispute Document to assist your front line and back office in handling debit card disputes.

Who Should Attend?

  • Client Facing Management/Staff
  • Electronic Banking Management/Staff
  • Any staff handling Regulation E claims
  • Client Call Centers
  • Internal Auditors
  • Risk Managers
  • Deposit Operations
  • Senior Management

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally. Event previously recorded.

Dates of Event

Tuesday, December 18, 2018

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Terri Sands AAP CAMS
Founder, Secura Risk Management

About the Speaker

Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri serves as the Director of the Financial Investigative Unit for State Bank & Trust in Atlanta, Georgia where she is responsible for BSA/AML, physical security, fraud prevention, and payments risk management.

Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), Prior to her work at PIC, Terri served as the President of GACHA, a non-profit, regional payments association. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District. Terri has been an instructor for BankersHub for almost ten years.

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Proper Classification of Loans on Call Report Schedule RC-C, Part I – Loans and Leases

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Call Report Accounting

There is no doubt that the instructions for properly completing the Call Report are challenging. The most confusing of all the Schedules, arguably, is the loan schedule, Schedule RC-C. The definitions seem to be ambiguous. Many preparers simply find Schedule RC-C to be overwhelmingly difficult. Much of that difficulty stems from the uniqueness of each loan. Each individual loan seems to be unique and often there is very little similarity among the loans.

This bank accounting webinar is designed to make the classification challenges for RC-C easier to deal with. It takes the mystique out of the classification process. It attempts to put the general classification “rules” into a simple to understand process. After this accounting webinar, preparers should have less difficulty with Schedule RC-C.

This 90-minute accounting webinar uses actual Call Report filings to highlight the mechanics and interplay between Schedules RC, Schedule RC-C and the intricacies of Schedule RC-C, Memoranda Section 1, dealing with maturities of loans.

The banking webinar establishes for the attendees basic priority rules concerning security, borrower and purposes when determining classifications of loans. It reviews the 8 major loan captions, the lease caption and the unearned income caption on Schedule RC-C. It also discusses the controversial and always difficult problems distinguishing between nonfarm nonresidential properties that are “owner occupied” (Line 1e1) and “other” (Line 1e2). It also discusses inclusions and exclusions from each loan schedule line, particularly loans to finance agricultural production and other loans to farmers; consumer loans and C&I loans. It also explains the differences between lines 9a and lines 9b1 and Line 9b2, Loans to nondepository financial institutions and other loans. The handling of the unearned income on loans (individual or in total on Line 11) is also discussed.

Other issues covered in this bank accounting webinar:

  • Issues dealing with accounting for “sales” of loans as either secured lending or as a sale will also be discussed.
  • A focus is placed on how loans are handled for maturity bucket purposes, using actual Call Report numbers.
  • Considerable class time is used to discuss and explain TDR concerns and accounting for TDRs. Lesser time is allocated to small business and small farm loans.
  • All personnel who prepare or review either the FFIEC 031 or FFIEC 041 will benefit from this concise coverage of the difficult and challenging Schedule RC-C.

Date of Event

Wednesday, December 12, 2018
12:00 – 1:30 pm ET
11:00 – 12:30 pm CT
10:00 – 11:30 am MT
9:00 – 10:30 am PT

Pricing
$249 for Webinar plus playback*
*Playbacks do NOT expire and may be shared internally

Credits

  • 1.8 AAP Credits
  • 1.5 CPE Credits

Your Speaker

Paul Sanchez - PSA

Paul Sanchez
Founder – PSA Professional Service Associates

 

About Paul Sanchez

Paul J. Sanchez, CPA, CBA, CFSA conducts a CPA practice in Port Washington, New York. He is also the owner of Professional Service Associates (PSA), a consulting and professional training and development business servicing corporate clients (auditors, controllers, etc.), CPA firms, professional associations and others. He was an assistant professor at Long Island University – C.W. Post Campus as well as an adjunct lecturer at City University of New York. Prior to starting PSA, he was the Vice President-Professional Development for the Audit Division of a regional bank and Director of Professional Practices and Vice President of a money-center bank, where he directed the professional practice development and training for internal auditors.

Remote Deposit Capture RDC for 2019 – Rules, Regs, Risks and Reg CC

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RDC Remote Deposit Capture

This all new RDC webinar, from BankersHub who created the original “RDC – Rules and Regs” webinar, will take attendees through all applicable laws, regulations and evolving risks specific to remote deposit capture services for preparing you and your institution for 2019.

Rules covered include FFIEC Guidance, Regulation J, Check 21, RDC commercial agreements, mobile agreements, participant and the roles of NACHA, ECCHO and participants in the RDC chain.

Participants will also hear lessons learned from the implementation of Regulation CC from challenges of implementation, remaining issues/opportunities and best business practices for ensuring compliance with Regulation CC.

Topics Covered:

  • RDC Applicable Laws
  • Risk Management and Internal Controls
  • Roles of Participants in the RDC Merchant/Mobile Chain
  • Mobile RDC Agreements
  • Merchant RDC Agreements
  • Lessons Learned from July 1, 2018 Regulation CC Implementation

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Wednesday, December 5, 2018

  • 2:00 – 3:30 pm (Eastern Time)
  • 1:00 – 2:30 pm (Central Time)
  • 12:00 – 1:30 pm (Mountain Time)
  • 11:00 – 12:30 pm (Pacific Time)

Credits

1.8 AAP Credits
1.5 CPE Credits

Your Speaker(s)

Terri Sands CAMS AAP
Audit, CFE, ACH, At-Risk Adult Crime (ACT) Specialist and Founder,
Secura Risk Management

Dick Fraher
VP / Counsel to Retail Payments
Fed Reserve Bank Atlanta

Terri Sands Dick Fraher

About the Speaker

Terri Sands serves as the Director of the Financial Investigative Unit for State Bank & Trust in Atlanta, Georgia where she is responsible for BSA/AML, physical security, fraud prevention, and payments risk management. Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.

Dick Fraher, who joined the Federal Reserve Bank in 1998, is responsible for all legal matters affecting the Retail Payments Office including all legal questions concerning Reserve Bank retail financial services such as checks, ACH or adjustments.  Prior to becoming counsel for the Federal Reserve Bank, Fraher was responsible for all legal matters involving Check Relay and represented the Bank in a wide range of contracting matters, administrative proceedings and litigation. He was instrumental in the Thomas case, in which the Bank won a significant victory from the United States Court of Appeals for the 11th Circuit. Fraher was a senior attorney for the Federal Deposit Insurance Corporation. Fraher earned a Bachelor of Arts degree from Wright State University, a master’s degree from the University of Wisconsin-Milwaukee, a master’s degree and a Ph.D. from Cornell University and a doctor of law degree from Harvard University.

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How to Talk to your CEO about Social and Digital Marketing

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Social Media and Digital Marketing are now considered traditional marketing, yet many CEO’s and senior management teams are still balking at implementing marketing campaigns through these channels. Instead, institutions are posting pictures of their oldest customer with their birthday cupcake or reminding everyone the bank will be closed on President’s Day. All positive posts, but social channels can do so much more for your institution.

Unfortunately, financial institutions, especially smaller ones, still lag significantly behind the larger competitors with developing, implementing and achieving goals related to social media. This is particularly evident in an ABA study that showed just how much financial institutions are lagging in leveraging social media.

“There’s clearly work to be done. Only a minority of respondents strongly agreed with the following statements that characterize a robust social media strategy:
• We have developed a clear statement of the goals we want to accomplish through social media. (17%)
• We have implemented a plan for what time of day we post on social media. (18%)
• We have implemented a plan for how frequently we post. (33%)
• The social media channels we use align with the target audience we are trying to reach. (23%)”
“State of Social Media in Banking”, (c) 2017, American Banking Association, p13
https://www.aba.com/Products/Endorsed/Documents/ABASocialMedia_Report.pdf

Attendees to this social media event will leave with a better understanding of questions and statements such as:

  • Why can’t I see our posts on Facebook? -this is a SMH question, but I know CEO’s ask so we’ll give an answer
  • With the new Facebook algorithm no one is going to see what we do anyway.
  • How do we avoid compliance issues?
  • Our customers don’t want to engage on social, we don’t even have many Facebook followers
  • Our current messaging platform works just fine — yet they can’t define fine and say they want more customers, so it must not be working so fine

Over the course of an hour, attendees to this timely banking webinar will get answers for the statements and questions your CEO puts forth as the barrier to your institution joining the 21st century and prepare yourself.

This will be fun and helpful and you’ll walk away with verbiage to help you have a conversation with your C-suite about social media interaction.

Date of Event

Wednesday, December 5, 2018
12:00 – 1:00 pm ET
11:00 – 12:00 pm CT
10:00 – 11:00 am MT
9:00 – 10:00 am PT

Pricing
$249 for Webinar plus playback*
*Playbacks do NOT expire and may be shared internally

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker

Lisa Beck
President – Cypress Resources

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About Lisa Beck

Lisa is a nationally recognized strategic marketing executive and business development professional with an extensive background in the financial services and mid-sized business arena. She has successfully transitioned brands and created a national brand with three unique business units. Lisa’s experience encompasses a broad spectrum of financial industry knowledge, skills and experience. Skilled at developing and leading teams to successfully achieve growth plans, she demonstrates a proven success creating sales and marketing strategies on a national platform evolving brands to match business objectives.