Posts tagged with "banking webinar"

FFIEC Guidance and Regulatory Expectations: Mitigating Cyber-Attacks on ATM and Card Authorization Systems

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The Federal Financial Institutions Examination Council (FFIEC) issued a statement to notify financial institutions of a type of large dollar value automatic teller machine (ATM) cash-out fraud characterized as Unlimited Operations by the U.S. Secret Service. FFIEC is aware of a recent increase in cyber-attacks launched in connection with this fraud, to gain access to, and alter the settings on, ATM web-based control panels used by small- to medium-size financial institutions. Unlimited Operations may cause financial institutions to incur large dollar losses. With this increased fraud, FFIEC expects financial institutions to take steps to address this threat by reviewing the adequacy of their controls over their information technology networks, card issuer authorization systems, systems that manage ATM parameters, and fraud detection and response processes.

This session will focus on the guidance and provide best business practices to mitigate this type of risk.

Who Should Attend?

  • Fraud Management Staff
  • Payments Professionals
  • Compliance Management/Staff
  • Electronic Banking Management/Staff
  • Internal Auditors
  • Risk Managers
  • Deposit Operations Management/Staff
  • Senior Management
  • Executive Management
  • Enterprise Risk Management

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally. Event recorded previously.

New Date of Event

Friday, August 24, 2018

  • 2:00 – 3:00 pm (Eastern Time)
  • 1:00 – 2:00 pm (Central Time)
  • 12:00 – 1:00 pm (Mountain Time)
  • 11:00 – 12:00 pm (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Terri Sands AAP

Founder, Secura Risk Management

Terri Sands

About the Speaker

Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri serves as the Director of the Financial Investigative Unit for State Bank & Trust in Atlanta, Georgia where she is responsible for BSA/AML, physical security, fraud prevention, and payments risk management.

Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), Prior to her work at PIC, Terri served as the President of GACHA, a non-profit, regional payments association. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District. Terri has been an instructor for BankersHub for almost ten years.

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Evaluating Collateral and Guarantees for Repayment (2-Part Loan Webinar Series)

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Agenda Outline for Loan Webinar

  • Credit decision process—purpose, repayment sources, and structure
    • Primary repayment expected from cash flow, but collateral and guarantees are critical secondary sources
    • Interrelationship of cash flow, collateral, and guarantees
    • Global cash flow
  • Collateral
    • Possible collateral assets
      • at inception
      • after inception of credit exposure
  • Underwriting principles
    • Liquidity
    • Marketability
    • Perishability
    • Control
    • LTV
    • Value at default
  • Guarantees
    • “Psychological commitment” of owners and principals to their enterprises
    • Piercing the corporate veil to reach owners, principals
    • Types and degree of guarantees
    • Guarantor evaluation
      • Adjustment of personal financial statements to calculate ‘outside net worth’
      • Contribution to global cash flow
    • Example of how to put it all together—cash flow, collateral and guarantees

 

Pricing

$395 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Part 1: Thursday, August 23, 2018
Part 2: Friday, August 24, 2018

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits for Series

  • 2.4 AAP Credits
  • 2.0 CPE Credits

Your Speaker(s)

Dev Strischek

Professional Risk Manager
Former SVP, Senior Credit Policy Officer,
SunTrust Bank

About the Speaker

As the Principal for Devon Risk Advisory Group, Dev Strischek brings years of senior experience in financial services to his clients around the areas of risk policy, risk culture, and portfolio risk management. Dev also serves as a Member of the Private Company Council for FASB. Prior to those roles, Dev served for 18 years at SunTrust Bank, retiring as their Sr Vice President and Senior Credit Policy Officer for the bank. Dev is a frequent industry speaker on many aspects associated with credit risk and compliance, as well as loan policy best practices. He has also authored many industry trade articles on principles and practices, problems and issues relevant to risks that financial organizations must manage.

Register Now Pay by Check

Handling Debit Card Disputes: Asking the Right Questions and Gathering the Right Information

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Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask a consumer? What is appropriate to ask and not to ask? When do you start your investigation, close the investigation and what are your responsibilities regarding timing of notification? This webinar will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements.

 

Best Business Practice Document: This webinar will include a frequently asked debit card dispute document to assist your front line and back office in handling debit card disputes.

Who Should Attend?

  • Client-Facing Management/Staff
  • Electronic Banking Management/Staff
  • Risk Managers
  • Regulation E staff and management
  • Deposit Operations
  • Client Call Centers
  • Senior Management
  • Internal Auditors

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally. Event previously recorded.

Dates of Event

Thursday, August 23, 2018

  • 2:00 – 3:00 pm (Eastern Time)
  • 1:00 – 2:00 pm (Central Time)
  • 12:00 – 1:00 pm (Mountain Time)
  • 11:00 – 12:00 pm (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Terri Sands AAP CAMS
Founder, Secura Risk Management

About the Speaker

Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri serves as the Director of the Financial Investigative Unit for State Bank & Trust in Atlanta, Georgia where she is responsible for BSA/AML, physical security, fraud prevention, and payments risk management.

Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), Prior to her work at PIC, Terri served as the President of GACHA, a non-profit, regional payments association. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District. Terri has been an instructor for BankersHub for almost ten years.

Register Now Pay by Check

Evaluating Collateral and Guarantees for Repayment (2-Part Loan Webinar Series)

Register Now

Agenda Outline for Loan Webinar

  • Credit decision process—purpose, repayment sources, and structure
    • Primary repayment expected from cash flow, but collateral and guarantees are critical secondary sources
    • Interrelationship of cash flow, collateral, and guarantees
    • Global cash flow
  • Collateral
    • Possible collateral assets
      • at inception
      • after inception of credit exposure
  • Underwriting principles
    • Liquidity
    • Marketability
    • Perishability
    • Control
    • LTV
    • Value at default
  • Guarantees
    • “Psychological commitment” of owners and principals to their enterprises
    • Piercing the corporate veil to reach owners, principals
    • Types and degree of guarantees
    • Guarantor evaluation
      • Adjustment of personal financial statements to calculate ‘outside net worth’
      • Contribution to global cash flow
    • Example of how to put it all together—cash flow, collateral and guarantees

 

Pricing

$395 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Part 1: Thursday, August 23, 2018
Part 2: Friday, August 24, 2018

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits for Series

  • 2.4 AAP Credits
  • 2.0 CPE Credits

Your Speaker(s)

Dev Strischek

Professional Risk Manager
Former SVP, Senior Credit Policy Officer,
SunTrust Bank

About the Speaker

As the Principal for Devon Risk Advisory Group, Dev Strischek brings years of senior experience in financial services to his clients around the areas of risk policy, risk culture, and portfolio risk management. Dev also serves as a Member of the Private Company Council for FASB. Prior to those roles, Dev served for 18 years at SunTrust Bank, retiring as their Sr Vice President and Senior Credit Policy Officer for the bank. Dev is a frequent industry speaker on many aspects associated with credit risk and compliance, as well as loan policy best practices. He has also authored many industry trade articles on principles and practices, problems and issues relevant to risks that financial organizations must manage.

Register Now Pay by Check

FinTech 101, 201, 301 – What Banks Need to Know to Seize the Future

Register Now

FinTech has become the ‘hot topic’ of the decade for financial services, but many banks and credit unions are lost trying to figure out what this new force in the industry means for their institution and its customers.

Noted financial services author and speaker, Chris Skinner, defined the FinTech concept in one of his blog posts:

“I think of FinTech as being a new market that integrates finance and technology. This new market is a hybrid of the traditional processes of finance – working capital, supply chain, payments processing, deposit accounts, life assurance and so on – but replaces their traditional structures with a new technology-based process. In other words, the term FinTech describes a whole new industry.”

This 3-Part FinTech webinar bootcamp is designed to address many of the questions, concerns, and opportunities that FinTech offers and why every bank and credit union must understand this concept if they hope to remain competitive and profitable in the years ahead.

Sign up for 1, 2 or all 3 Parts!

FinTech 101 – Collaboration

FinTech at Your Doorstep – What Can Banks do NOW to Collaborate with Emerging FinTech Companies?

Monday, August 20, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

Collaboration is possible between financial institutions and disruptive financial innovators like FinTech companies. According to analysts, FinTech startupsРcould disrupt 25-30% of the banking system’s value chain. But instead of sending the whole banking reality into chaos, there is real ground for collaboration between FinTech companies and banks.

The question isn’t if these new disruptions will transform banking as they have already started doing so, but rather how to collaborate and partner more successfully within the new financial ecosystem. The new strategy is partnership instead of competition. What is the potential framework for this collaboration?

FinTech 201 – Changing Landscape

How Can FinTech Change the Banking Landscape – Impact on Payments, Wealth Management, Lending, Online/Mobile Banking

Tuesday, August 21, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

There are at least 10 FinTech start-ups competing with every banking function and they have the potential to disrupt. “Banking with no banks” would be the future of banking. There is even a new term coined by the social media―“GAFA” banking,

“GAFA” stands for Google, Apple, Facebook and Amazon. With technologies like artificial intelligence, decision models, mobile, etc., every function of a traditional bank is being disrupted. Learning about these technologies help financial institutions to adapt better.

FinTech 301 – Looking Forward

Why the Future Belongs to a Great Collaboration Between Banks, FinTech Companies, and Millennials

Wednesday, August 22, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

FinTech companies and banks are competing for the same market – Millennials. While the traditional banking industry has the advantage of experience and an existing customer database, not all the banks have the technology edge or the agility that a new, well-funded FinTech start-up would claim to have.

This does not necessarily mean competition. There is a huge space and opportunity to collaborate and to leverage each other’s strengths. This session will focus on how to win through collaboration.

Pricing

$549 for all 3 Sessions plus Playbacks*
$249 for individual Session plus Playback*

* Playbacks do not expire and may be shared internally.

Credits

3.6 AAP Credits
3.0 CPE Credits

Your Speaker

Girish Ramachandra
Sr Manager, Wipfli CPAs and Consultants

Register Now Pay by Check

About the Speaker

Girish Ramachandra is one of the leaders within Wipfli’s technology consulting division, focused on helping companies transform their business through technology innovation. Leveraging vast experience with and knowledge of FinTech, he helps financial institutions, FinTech start-ups and/or scale-ups, and investors to collaborate and establish sound business working models.

The 5 Cs of Credit for Borrower Evaluation

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How the 5 C’s (capacity, conditions, capital, collateral, and character) are used to evaluate borrowers

The five Cs of commercial credit—character, capacity, capital, conditions and collateral—have comprised five basic elements of credit and lending. Most bankers know these basic principles, but this webinar offers a practical framework for their use in credit analysis and underwriting by showing how they are linked–how character emphasizes willingness to repay while the other four deal with ability to repay.

Please join Dev Strischek for this loan webinar as he explains how credit analysts can use the five Cs of credit to assess repayment ability and assist underwriters and lenders in the credit adjudication process. This class is aimed at both people new to financial organizations as well as an enjoyable refresher to more experienced bankers.

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Wednesday, August 22, 2018

  • 12:00 – 1:00 pm (Eastern Time)
  • 11:00 – 12:00 pm (Central Time)
  • 10:00 – 11:00 am (Mountain Time)
  • 9:00 – 10:00 am (Pacific Time)

Credits

  • 1.2 AAP Credits
  • 1.0 CPE Credits

Your Speaker(s)

Dev Strischek

Principal, Devon Risk Advisory Group

About the Speaker

As the Principal for Devon Risk Advisory Group, Dev Strischek brings years of senior experience in financial services to his clients around the areas of risk policy, risk culture, and portfolio risk management. Dev also serves as a Member of the Private Company Council for FASB. Prior to those roles, Dev served for 18 years at SunTrust Bank, retiring as their Sr Vice President and Senior Credit Policy Officer for the bank. Dev is a frequent industry speaker on many aspects associated with credit risk and compliance, as well as loan policy best practices. He has also authored many industry trade articles on principles and practices, problems and issues relevant to risks that financial organizations must manage.

Register Now Pay by Check

FinTech 101, 201, 301 – What Banks Need to Know to Seize the Future

Register Now

FinTech has become the ‘hot topic’ of the decade for financial services, but many banks and credit unions are lost trying to figure out what this new force in the industry means for their institution and its customers.

Noted financial services author and speaker, Chris Skinner, defined the FinTech concept in one of his blog posts:

“I think of FinTech as being a new market that integrates finance and technology. This new market is a hybrid of the traditional processes of finance – working capital, supply chain, payments processing, deposit accounts, life assurance and so on – but replaces their traditional structures with a new technology-based process. In other words, the term FinTech describes a whole new industry.”

This 3-Part FinTech webinar bootcamp is designed to address many of the questions, concerns, and opportunities that FinTech offers and why every bank and credit union must understand this concept if they hope to remain competitive and profitable in the years ahead.

Sign up for 1, 2 or all 3 Parts!

FinTech 101 – Collaboration

FinTech at Your Doorstep – What Can Banks do NOW to Collaborate with Emerging FinTech Companies?

Monday, August 20, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

Collaboration is possible between financial institutions and disruptive financial innovators like FinTech companies. According to analysts, FinTech startupsРcould disrupt 25-30% of the banking system’s value chain. But instead of sending the whole banking reality into chaos, there is real ground for collaboration between FinTech companies and banks.

The question isn’t if these new disruptions will transform banking as they have already started doing so, but rather how to collaborate and partner more successfully within the new financial ecosystem. The new strategy is partnership instead of competition. What is the potential framework for this collaboration?

FinTech 201 – Changing Landscape

How Can FinTech Change the Banking Landscape – Impact on Payments, Wealth Management, Lending, Online/Mobile Banking

Tuesday, August 21, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

There are at least 10 FinTech start-ups competing with every banking function and they have the potential to disrupt. “Banking with no banks” would be the future of banking. There is even a new term coined by the social media―“GAFA” banking,

“GAFA” stands for Google, Apple, Facebook and Amazon. With technologies like artificial intelligence, decision models, mobile, etc., every function of a traditional bank is being disrupted. Learning about these technologies help financial institutions to adapt better.

FinTech 301 – Looking Forward

Why the Future Belongs to a Great Collaboration Between Banks, FinTech Companies, and Millennials

Wednesday, August 22, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

FinTech companies and banks are competing for the same market – Millennials. While the traditional banking industry has the advantage of experience and an existing customer database, not all the banks have the technology edge or the agility that a new, well-funded FinTech start-up would claim to have.

This does not necessarily mean competition. There is a huge space and opportunity to collaborate and to leverage each other’s strengths. This session will focus on how to win through collaboration.

Pricing

$549 for all 3 Sessions plus Playbacks*
$249 for individual Session plus Playback*

* Playbacks do not expire and may be shared internally.

Credits

3.6 AAP Credits
3.0 CPE Credits

Your Speaker

Girish Ramachandra
Sr Manager, Wipfli CPAs and Consultants

Register Now Pay by Check

About the Speaker

Girish Ramachandra is one of the leaders within Wipfli’s technology consulting division, focused on helping companies transform their business through technology innovation. Leveraging vast experience with and knowledge of FinTech, he helps financial institutions, FinTech start-ups and/or scale-ups, and investors to collaborate and establish sound business working models.

FinTech 101, 201, 301 – What Banks Need to Know to Seize the Future

Register Now

FinTech has become the ‘hot topic’ of the decade for financial services, but many banks and credit unions are lost trying to figure out what this new force in the industry means for their institution and its customers.

Noted financial services author and speaker, Chris Skinner, defined the FinTech concept in one of his blog posts:

“I think of FinTech as being a new market that integrates finance and technology. This new market is a hybrid of the traditional processes of finance – working capital, supply chain, payments processing, deposit accounts, life assurance and so on – but replaces their traditional structures with a new technology-based process. In other words, the term FinTech describes a whole new industry.”

This 3-Part FinTech webinar bootcamp is designed to address many of the questions, concerns, and opportunities that FinTech offers and why every bank and credit union must understand this concept if they hope to remain competitive and profitable in the years ahead.

Sign up for 1, 2 or all 3 Parts!

FinTech 101 – Collaboration

FinTech at Your Doorstep – What Can Banks do NOW to Collaborate with Emerging FinTech Companies?

Monday, August 20, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

Collaboration is possible between financial institutions and disruptive financial innovators like FinTech companies. According to analysts, FinTech startupsРcould disrupt 25-30% of the banking system’s value chain. But instead of sending the whole banking reality into chaos, there is real ground for collaboration between FinTech companies and banks.

The question isn’t if these new disruptions will transform banking as they have already started doing so, but rather how to collaborate and partner more successfully within the new financial ecosystem. The new strategy is partnership instead of competition. What is the potential framework for this collaboration?

FinTech 201 – Changing Landscape

How Can FinTech Change the Banking Landscape – Impact on Payments, Wealth Management, Lending, Online/Mobile Banking

Tuesday, August 21, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

There are at least 10 FinTech start-ups competing with every banking function and they have the potential to disrupt. “Banking with no banks” would be the future of banking. There is even a new term coined by the social media―“GAFA” banking,

“GAFA” stands for Google, Apple, Facebook and Amazon. With technologies like artificial intelligence, decision models, mobile, etc., every function of a traditional bank is being disrupted. Learning about these technologies help financial institutions to adapt better.

FinTech 301 – Looking Forward

Why the Future Belongs to a Great Collaboration Between Banks, FinTech Companies, and Millennials

Wednesday, August 22, 2018

  • 2:00 – 3:00 pm ET
  • 1:00 – 2:00 pm CT
  • 12:00 – 1:00 pm MT
  • 11:00 – 12:00 pm PT

FinTech companies and banks are competing for the same market – Millennials. While the traditional banking industry has the advantage of experience and an existing customer database, not all the banks have the technology edge or the agility that a new, well-funded FinTech start-up would claim to have.

This does not necessarily mean competition. There is a huge space and opportunity to collaborate and to leverage each other’s strengths. This session will focus on how to win through collaboration.

Pricing

$549 for all 3 Sessions plus Playbacks*
$249 for individual Session plus Playback*

* Playbacks do not expire and may be shared internally.

Credits

3.6 AAP Credits
3.0 CPE Credits

Your Speaker

Girish Ramachandra
Sr Manager, Wipfli CPAs and Consultants

Register Now Pay by Check

About the Speaker

Girish Ramachandra is one of the leaders within Wipfli’s technology consulting division, focused on helping companies transform their business through technology innovation. Leveraging vast experience with and knowledge of FinTech, he helps financial institutions, FinTech start-ups and/or scale-ups, and investors to collaborate and establish sound business working models.

Branch Manager’s Guide for Improving Customer Experience and Satisfaction

Register Now

Much has been written lately about the superiority of digital banking channels and the demise of brick-and-mortar facilities. New types of mobile banking applications appear almost daily and it seems as though there’s little you cannot do with a Smartphone.

Research continues to shed light on the important role branches and the branch experience still play in the overall customer experience. Customer satisfaction with the branch channel has never been higher but for different reasons and with higher stakes in getting it right.

Michael Beird, former Director of the Banking and Credit Card Practices for JD Power and current industry consultant on Customer Satisfaction in Financial Services, will focus on what customers expect and want most from their banking experience.

Attendees to this banking webinar will leave knowing:

  • Industry trends in retail banking satisfaction, best practices and challenges
  • Which banks are performing well at the top
  • How your frontline staff needs to handle ‘fees’ without sacrificing customer satisfaction
  • What actions need to be taken during and after account opening to solidify the new customer relationship
  • How your brick-and-mortar facility may be costing you customers before they even enter the branch
  • Which problems contribute the most to customer attrition and how to resolve them successfully
  • Which differences in expectations for service ‘excellence’ across demographics matter most for retaining customers
  • The 10 KPIs (Key Performance Indicators) critical for integrating into any customer tracking or satisfaction study
  • The one behavior which impacts branch experience more than any other action

Pricing

$249 for Webinar and Playback*
*Playback has no expiration and may be shared internally

Dates of Event

Monday, August 20, 2018

  • 12:00 – 1:30 pm (Eastern Time)
  • 11:00 – 12:30 pm (Central Time)
  • 10:00 – 11:30 am (Mountain Time)
  • 9:00 – 10:30 am (Pacific Time)

Credits

  • 1.0 CPE Credits

Your Speaker

Michael Beird
Co-Founder – BankersHub
Former Director – J.D. Power

Michael Beird

About the Speaker

Michael Beird has been involved in Financial Services for four decades, most recently as Co-Founder and Managing Director for Financial Services at BankersHub since 2010. In addition to BankersHub, Michael most recently served as Director of Banking and Credit Card Practices for J.D. Power and Associates where he helped oversee the annual customer satisfaction surveys in addition to consulting on improving customer experience at banks across the country.

Michael’s experience began with Bank of America as Branch Manager, Auditor and Operations Specialist for one of the bank’s largest branches. He was VP of Workforce Management for Shawmut Bank Boston where he also conducted due diligence for numerous M&A engagements. He has worked at numerous management consulting firms for 15 years, advising Retail Executives at banks in the U.S., Europe, Australia and Japan. Michael also serves on the faculty of the GSB Wisconsin

He has an MBA in Finance and Accounting from Cornell University and his BA in Psychology from University California Irvine.

Register Now Pay by Check