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Fraud Prevention Training

Why Fraud Training Is Critical for Banks

Financial institutions are facing more aggressive, more sophisticated fraud attempts—especially through frontline, digital, and phone-based channels. But most training is too broad, too passive, or too slow to adapt.

BankersHub helps banks take a proactive stance. Our training is designed for how fraud actually happens, with:

  • Scenario-based courses updated quarterly
  • First Line of Defense™ programs including Telefraud Prevention for frontline, call center, and ops teams
  • Real-world escalation training for telefraud and social engineering
  • Live, on-demand, and interactive learning formats

Fraud prevention isn’t a checkbox—it’s a business necessity.

What Makes BankersHub Different

We go beyond general compliance. BankersHub is built to help banks reduce fraud losses and improve internal controls through behavior-focused education.

You’ll get:

  • Training aligned to ACH, wire, RTP, and FedNow fraud risks
  • Escalation workflows modeled on examiner expectations
  • CPE/NASBA-accredited content for audit readiness
  • Fraud certification paths for tellers, ops, and supervisors

All delivered on a simple, easy-to-launch platform designed for financial institutions.

Read More

First Line of Defense™ and Telefraud Prevention

Your staff is your first defense—and the most common entry point for fraudsters.

BankersHub’s First Line of Defense™ program provides role-specific training for frontline teams, teaching them how to spot red flags and make the right decision in the moment.

(NEW!) Our Telefraud Prevention module prepares your call center and support staff to identify phone-based manipulation, slow down suspicious interactions, and escalate threats before damage occurs.

Read About Telefraud Prevention

We have used BankersHub for years. The webinars cover a wide variety of current banking topics. You also have playback links in case the time of the webinar doesn’t fit your schedule. Well worth the price and definitely pays for itself! Highly recommend.

AVP-Payments 

$2.4B Bank 

Employees love it because of the real-life situations and documents, while management loves that employees can actually practice applying procedures in a training environment. It allows the company as a whole to see where more training should be focused in order to protect its assets!

Texana Bank

Cindy Turner, SVP Director of Support Services

I have bought the Passport for two years running and LOVE it. Training subjects have been timely, and info is top notch.

$250M Credit Union

Chief Risk Officer

Taking staff through 'real-life' scenarios makes for exciting training. I have heard nothing but good things from staff about this training. They wonder why all online courses aren’t this much fun!

Southern BanCorp

Dana Worstell, Corporate Trainer,

Get a Personalized Demo of BankersHub Fraud Prevention Training.

See how we help financial institutions stay compliant, reduce risk, and develop their teams.

Need support? Email service@bankershub.com

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