Course Overview: This course is designed for anyone who needs or is interested in understanding a number of common techniques used by con artists to defraud financial institutions and their customers, involving fraudulent checks, identification, and cash-related schemes

Learning Objectives:

•       Recognize and handle con artists based on their techniques
•        Identify fraudulent and counterfeit checks
•        Avoid losses from common check and cash-related schemes directed at financial institutions and their customers

Audience: Customer Service Representatives, Tellers, Management

Length of Course: This course takes approximately 60 minutes to complete.