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Fraud

Interactive

Duration:

What You'll Learn

Course Overview: This course is designed for anyone who needs or is interested in understanding a number of common techniques used by con artists to defraud financial institutions and their customers, involving fraudulent checks, identification, and cash-related schemes

Learning Objectives:

  •       Recognize and handle con artists based on their techniques
  •        Identify fraudulent and counterfeit checks
  •        Avoid losses from common check and cash-related schemes directed at financial institutions and their customers

Audience: Customer Service Representatives, Tellers, Management

Length of Course: This course takes approximately 60 minutes to complete.

 

*This course does NOT qualify, nor meet the National Standard for NASBA accreditation. 

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