What You'll Learn
Course Overview: This course is designed for anyone who needs or is interested in understanding a number of common techniques used by con artists to defraud financial institutions and their customers, involving fraudulent checks, identification, and cash-related schemes
Learning Objectives:
- Recognize and handle con artists based on their techniques
- Identify fraudulent and counterfeit checks
- Avoid losses from common check and cash-related schemes directed at financial institutions and their customers
Audience: Customer Service Representatives, Tellers, Management
Length of Course: This course takes approximately 60 minutes to complete.
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