Identify, Maintain, Improve Your Credit Culture
About This Course
A strong credit culture mitigates credit risk, the probability that a borrower is unable or unwilling to repay your loan in full, on time, and as agreed. Identifying, evaluating, underwriting, and extending credit to a creditworthy borrower requires teamwork, and a strong credit culture builds and maintains that team. The optimal culture is led by management that prioritizes credit quality and says so regularly. Lenders and credit approvers work together; there are few credit policy and loan documentation exceptions. Risk appetite and risk tolerance are in balance as the organization executes its credit strategy. Credit policy, processes, and procedures are in sync.
Topics covered in this session
- Describing and explaining the key elements needed to build, implement, and maintain this strong, optimal culture.
- Showing how to employ those key elements to strengthen an organization’s credit culture through examples, tools, and techniques
- Describing and explaining how to employ 14 credit discipline tools to diagnose and improve your organization’s credit culture
- Credit risk and its relationship to the other enterprise risks
- Interplay between effective credit risk management and strong credit culture
- Definition and basic elements of credit culture
- Basic elements of credit culture
- Framework for establishing and maintaining credit culture
- Risk appetite vs. risk tolerance
- Fourteen credit discipline tools inherent in strong credit cultures
*This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Your Instructor

A frequent speaker, instructor, advisor and writer on credit risk and commercial banking topics and issues, Martin J. "Dev" Strischek is principal of Devon Risk Advisory Group based near Atlanta, Georgia. Dev advises, trains, and develops for financial organizations risk management solutions and recommendations on a range of issues and topics, e.g., credit risk management, credit culture, credit policy, credit and lending training, etc. Dev is the former SVP and senior credit policy officer at SunTrust Bank, Atlanta. He was responsible for developing, implementing, and administering credit policies for SunTrust’s wholesale lines of business--commercial, commercial real estate, corporate investment banking, capital markets, business banking and private wealth management. Prior to SunTrust, Mr. Strischek was chief credit officer for Barnett Bank’s Palm Beach market. Dev is also a member of the Financial Accounting Standards Board’s (FASB’s) Private Company Council (PCC).
This course is covered under team memberships.
See Team Memberships