The Hidden Risk of Accepting ACH for Loan Payments

Here's the scenario nobody budgets for: a borrower makes three months of loan payments by ACH, then files a Written Statement of Unauthorized Debit and the payments come back. The money is gone, Nacha offers no appeal against a properly supported return, and your loan is suddenly delinquent. If your institution originated the debit, you also warranted it was authorized — and the RDFI has two years to hold you to that promise. This fast-moving course shows you where ACH loan-payment risk actually lives and how to get ahead of it: the authorization mistakes made at loan closing that surface months later as R10s, the difference between a return you must absorb and one you can dishonor within 5 banking days, the 10-day deadline to produce proof of authorization, and the return-rate thresholds that can put your entire origination program under Nacha scrutiny. You'll leave with a concrete playbook your lending, collections, and ACH teams can run the day a return hits.

 Topics covered in this course

• Why Posted Never Means Final: The 60-Day Unauthorized Return Window
• Authorization Mistakes Made at Loan Closing
• R10 vs. R11: Fight the Return or Fix the Authorization
• The 5-Banking-Day Dishonor Window and the 2-Day RDFI Contest
• The ODFI Warranty Trap: Proof, Exposure, and Records
• Collecting on the Surviving Debt
• Return-Rate Math and the 0.5% Unauthorized Threshold

Who Should Attend

• Lenders
• Collections and recovery teams
• ACH/payments operations
• BSA and compliance officers
• Risk managers
• Internal auditors at banks and credit unions of all sizes