Skip to content
  • Test

ACH Policies and Procedures - 2 Part Series

On Demand Course
Instructor: Connie LaChance

Duration:

What You'll Learn

Keeping current with ACH-related requirements can be a challenge. Regulators at both state and federal levels may require board-approved policies to define the scope, strategy, and risk tolerance of an organization’s ACH service. Good procedures can reduce your exposure to risk. This two-part webinar series will put you on a path to developing your own ACH policies and procedures.

  • Understanding the ACH Network:  Explore the fundamentals of ACH, including different transaction types (credits, debits),  settlement processes, and the roles of Originating Depository Financial Institutions (ODFIs) and Receiving Depository Financial Institutions (RDFIs).
  • Navigating the Regulatory Landscape:  Delve into the key federal regulations governing ACH transactions (Regulation E, NACHA Operating Rules), and discuss how to ensure your policies and procedures maintain compliance.
  • Identifying and Mitigating ACH Risks: Learn about common risks associated with ACH transactions, such as unauthorized debits, fraudulent activity, and data security breaches. Discover strategies to minimize these risks through robust controls and procedures.
  • Developing Comprehensive ACH Policies:  Gain practical guidance on crafting clear and concise ACH policies that address key areas like authorization, transaction limits, error resolution, and account reconciliation.
  • Building Effective ACH Procedures:  Translate your policies into actionable procedures.  Learn how to establish efficient workflows for originating and receiving ACH transactions, including  verification, processing, and record-keeping.
  • Implementing and Maintaining Your Program:  Get tips on training staff,  communicating policies to customers, and establishing ongoing monitoring and auditing processes to ensure your ACH program remains effective and compliant.
  • Real-World Case Studies:Analyze real-life examples of ACH successes and failures to understand best practices and potential pitfalls in managing ACH transactions.

 

This two-part ACH Policies and Procedures webinar series will put you on the path to developing your own policies and procedures documents.

About the Author:

Connie LaChance
Connie LaChance
Connie is responsible for the development and delivery of education and training, ensuring the information we provide to our members is consistent and current. She also supports academic content for various Wespay events and provides educational training for multiple partners. Additionally, she assists Wespay Advisors with ACH Audit Services and consulting engagements. Before joining Wespay, Connie spent 18 years working at one of the largest credit unions in Colorado. She began as an Accounting Supervisor and transitioned to the role of ACH Manager early in her career. She also participated in the Federal Reserve’s Retail Payments Advisory Group.

You Might Also Like

On-Demand Course
2025 NACHA Rules Changes and 2024 Review: From Rules to Implementation
On-Demand Course

This Course takes you through the 2025 Rules changes, proposed changes and discuss best business practices for how financial institutions should implement these changes internally and downstream to their ACH Originators.

+ READ MORE

Instructor: Terri Sands

299.00 Order Today
Role
Role: Payments and Treasury
299.00 Order Today
On-Demand Course
Account Officer Training on ACH/RDC Credit and Transactional Underwriting, Setting Exposure Limits and Performing Periodic Reviews
On-Demand Course

Many financial institutions struggle with setting appropriate exposure limits for ACH and RDC clients. This course explores NACHA-defined exposure, effective calculation methods, and best practices for setting limits. Attendees will also learn how to handle temporary over-limits and permanent lim...

+ READ MORE

Instructor: Terri Sands

299.00 Order Today
Role
Role: Branch Operations
Credits
Credits: 1.2 AAP Credits
299.00 Order Today
Certification
Certification: ACH
Calendar Certification

See Full Certification Details (PDF) Certification Overview: This Certification focuses on the ACH payments foundation including the entities responsible for regulating, processing/settling and developing rules for the different payment collection system. Courses included in this Certification:Pr...

+ READ MORE

795.00 Order Today
Role
Role: Certifications
795.00 Order Today
On-Demand Course
Investigating Debit Card Disputes while Balancing Debit Card Losses
On-Demand Course

Effectively managing debit card disputes is essential to Regulation E compliance and minimizing avoidable losses. This session explores best practices for investigating claims, determining liability, and asking the right consumer questions based on the specific dispute scenario.   Key Takeaways: ...

+ READ MORE

Instructor: Terri Sands

299.00 Order Today
Role
Role: Payments and Treasury
299.00 Order Today
Back to top