Interactive

Avoiding Breakdowns in Communication

Learning Objectives

After attending this course, learners will be able to:

  • Define what communication is and why it is difficult to achieve
  • Explain causes of breakdowns in communication
  • Review strategies to communicate more effectively
  • Apply actionable takeaways

Course Includes:

  • Self-check questions
  • Interactive scenarios
  • Final exam questions
1.0 CPE/NASBA, 0.75 SHRM, 0.75 HR Certification Institute 50 minutes

About This Course

Course Overview: Strong workplace communication is more than just exchanging information—it’s the foundation of productivity, collaboration, and trust. Poor communication, on the other hand, can lead to confusion, frustration, and costly mistakes. By honing communication skills, teams work smarter, trust grows, and workplace culture thrives. 

Learning Objectives

  • Define what communication is and why it is difficult to achieve
  • Explain causes of breakdowns in communication  
  • Review strategies to communicate more effectively
  • Apply actionable takeaways

Course Includes: 

  • ⁠Self-check questions 
  • Interactive scenarios 
  • Final exam questions 

Audience: All Employees

CPE & Accreditation

This course qualifies for 1.0 CPE/NASBA, 0.75 SHRM, 0.75 HR Certification Institute. Your certificate and transcript are available immediately upon completion.

View accreditation details Hide accreditation details

HR Certification Institute- General

This program has been pre-approved for the general recertification credit(s) listed to the right on this page. Credits awarded can be used toward the aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), or SPHRi(TM) recertification through the HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Requesting CE:
Upon completion of this course, please email creditrequest@nogginguru.com to obtain a CE certificate.

SHRM (Society for Human Resource Management)

BankersHub/Noggin Guru Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for the PDC(s) listed to the right of this page for the SHRM-CP or SHRM-SCP.

Requesting CE:
Upon completion of this course, please email creditrequest@nogginguru.com to obtain a CE certificate.

CPE/NASBA - QAS Self Study

Noggin Guru, Inc. dba Lorman Education Services and BankersHub is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539.

Please note: You must attend at least 50 minutes to obtain credit. Final CPE approval belongs with each state's regulatory board. Credit is based on a 50-minute credit hour.

For more detailed information about the course, including the outline, content, and objectives, please refer to the 'Description' tab on this webpage.

Field Of Study: Personal Development
Prerequisite: Basic knowledge of the banking industry, business, or law
Level of Knowledge: Intermediate
Advanced Preparation: None
Delivery Method: QAS Self Study

Requesting CE:
Upon completion of this course, please email creditrequest@nogginguru.com to obtain a CE certificate.

Training your team?

This course is covered under team memberships.

See Team Memberships
Buying for yourself?
$ 89
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 89
per attendee