What You'll Learn
Course Overview: This course is designed for anyone interested in learning check cashing procedures including acceptable and unacceptable endorsements, supervisory approval, “On-Us” and “Not On-Us” checks, and much more.
Learning Objectives:
-
Identify the factors to be considered in making decisions to cash or not cash
-
Identify an “On-Us” check for a customer and noncustomer
-
Identify a “Not On-Us” check for a customer or a noncustomer
-
Identify any check when part is taken in cash
-
Identify the types of endorsements acceptable and not acceptable for check cashing
-
Explain the importance of knowing and following bank policy and procedures in check cashing
-
Decide when to refer check-cashing situations for supervisory approval
Audience: Tellers
Length of Course: This course takes approximately 30 minutes to complete.
You Might Also Like
This Course takes you through the 2025 Rules changes, proposed changes and discuss best business practices for how financial institutions should implement these changes internally and downstream to their ACH Originators.
Instructor: Terri Sands

Many financial institutions struggle with setting appropriate exposure limits for ACH and RDC clients. This course explores NACHA-defined exposure, effective calculation methods, and best practices for setting limits. Attendees will also learn how to handle temporary over-limits and permanent lim...
Instructor: Terri Sands

Account Officer Training on ACH/RDC Credit and Transactional Underwriting, Setting Exposure Limits and Performing Periodic Reviews




Bundle Overview: This 10 course, instructor-led training series offers comprehensive preparation for banking professionals pursuing the Accredited ACH Professional (AAP) Exam. Whether you're pursuing certification or looking to deepen your understanding of ACH operations and risk, this 10-part co...


Handling debit card disputes are an integral part of a financial institutions requirements to comply with Regulation E while not writing off unnecessary debit card losses. What questions do you ask a consumer based on the circumstance?
Instructor: Terri Sands
