Check Returns and Adjustments: Do’s and Don’ts

On Demand Course

Instructor: Angie Smith

Duration: 1 HR

What You'll Learn

This session explores the paying bank's rights when returning checks and outlines the proper steps for filing adjustment claims against depository banks. Learn how to reduce financial exposure and enhance risk management in check processing operations.

Key Takeaways:

Understand the paying bank’s rights in check returns
Learn when and how to initiate an adjustment claim
Improve response strategies to reduce financial risk
Enhance compliance with check handling regulations
Strengthen internal controls for check return processes

About the Author:

Angie Smith

Angie leads the Education & Events department which provides payments training and learning opportunities for our members. She is also responsible for the development and execution of Wespay’s certificate programs relating to ACH, Check, and Cross-Channel Risk. Angie has over 30 years of payments experience and is a recognized industry expert in both paper and electronic payments regulation. She has an extensive background in the development and implementation of policies and procedures, including Check 21, check conversion products, check/image processing, exception processing, and Remote Deposit Capture product offerings.

On-Demand Course