On Demand Course

Elder Fraud: The Next Frontier

Gain the knowledge and tools needed to recognize red flags, strengthen internal controls, and better protect customers from financial exploitation.

Learning Objectives

After attending this course, you will be able to:

  • Identify the visual indicators criminals use to target senior citizens’ homes and the common scam tactics employed against them
  • Recognize the warning signs of financial exploitation of senior citizens and the appropriate internal reporting procedures
  • Identify the key challenges in prosecuting elder fraud cases and the external resources available for reporting and addressing elder financial exploitation
Barry Thompson 1.6 CPE/ NASBA 1 HR

About This Course

Elder fraud is rapidly escalating, now recognized as one of the most pervasive and costly forms of financial crime in the United States. Criminals are no longer relying on simple scams they are deploying highly sophisticated, targeted strategies designed to exploit trust, emotion, and vulnerability. Older adults are frequently singled out, not only because of accumulated assets, but because fraudsters can carefully manipulate relationships over time to gain access to those funds. These schemes are rarely random. Fraudsters research their targets, build rapport, and create convincing narratives that lead victims to willingly participate in their own exploitation. Once access is gained, the crime often escalates quickly. Just as concerning, criminals may exploit gaps within financial institutions leveraging frontline processes, communication breakdowns, or policy limitations to continue their schemes undetected. For banks and credit unions, this creates both a serious risk and a critical responsibility. Financial institutions are uniquely positioned to identify suspicious activity early, intervene appropriately, and prevent devastating losses. However, doing so requires awareness, training, and a proactive approach. This timely and practical course is designed to help banking professionals better understand the evolving landscape of elder fraud and strengthen their ability to respond effectively.

Topics covered in this course

  • How fraudsters target and groom older adults using modern, sophisticated tactics
  • Common red flags and behavioral indicators of elder financial exploitation
  • Where internal vulnerabilities may exist within financial institutions
  • Best practices for frontline staff when identifying and escalating concerns
  • How to balance customer service with fraud prevention and regulatory expectations
  • Steps your institution can take to strengthen policies, procedures, and training
  • Real-world examples that illustrate how scams develop—and how they can be stopped

Who Should Attend

  • Retail banking and branch staff
  • Customer service representatives
  • Fraud and BSA/AML professionals
  • Compliance officers and risk managers
  • Operations and back-office personnel
  • Training and HR professionals responsible for staff development
  • Branch managers and supervisors
  • Internal auditors

Your Instructor

Barry Thompson
Barry Thompson

Barry Thompson, the author of 101 Security Tips for the Beginning Security Officer, is known as “The Fraud Educator.” He has worked in the financial services industry for over three decades, holding the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He is the only fraud educator in his industry that has worked in senior management positions, which affords him unique insight into financial institutions.Over the course of his career, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels, and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court. As a security specialist for America’s Community Bankers*, Thompson was involved in all phases of organizing the National Operations, Technology and Security Conference, including designing and overseeing the conference’s security track, hiring conference speakers, and writing the conference manual. Barry is an in-demand, internationally-recognized speaker where he has made fraud, theft, and security presentations to groups throughout the country, in Europe, and at the United Nations. Recognizing the increasing importance of compliance in the banking industry, he became a Certified Regulatory Compliance Manager in 1997.

Barry has attended prestigious schools held by the American Bankers Association and America’s Barry Thompson “The Fraud Educator” Biography Community Bankers*. Among them are the National Trust School, held at Northwestern University, the National Compliance School, held at the University of Oklahoma and Emory University, and the Investment School at Fairfield University. He has put his knowledge and expertise to use as an instructor for both the Credit Union National Association’s Security Institute and the Tennessee Bankers Association’s Southeastern School of Banking held at Vanderbilt University.

Barry is also a writer who contributes to Bankers’ Hotline, bankersonline.com, and other industry publications. He is the security and compliance “guru” for bankersonline.com, and has been interviewed by Newsweek, Consumer Reports, and other national and regional publications. Today, his firm focuses primarily on training at national and state conferences and conventions and in-house to banks and credit unions, from physical security to computer security. This includes in-depth instruction on identity theft, internal fraud, scams and schemes, conducting investigations, social media and bank robbery. To date, he has trained more than 26,000 financial professionals—and growing.

CPE & Accreditation

This course qualifies for 1.6 CPE/ NASBA. Your certificate and transcript are available immediately upon completion.

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CPE/NASBA - QAS Self Study

Noggin Guru, Inc. dba Lorman Education Services and BankersHub is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539.

Please note: You must attend at least 50 minutes to obtain credit. Final CPE approval belongs with each state's regulatory board. Credit is based on a 50-minute credit hour.

For more detailed information about the course, including the outline, content, and objectives, please refer to the 'Description' tab on this webpage.

Field Of Study: Specialized Knowledge
Prerequisite: Basic knowledge of the banking industry, business, or law
Level of Knowledge: Intermediate
Advanced Preparation: None
Delivery Method: QAS Self Study

Requesting CE:
Upon completion of this course, please email creditrequest@nogginguru.com to obtain a CE certificate.

Training your team?

This course is covered under team memberships.

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Buying for yourself?
$ 199
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 199
per attendee