What You'll Learn
Elder fraud is rapidly escalating, now recognized as one of the most pervasive and costly forms of financial crime in the United States. Criminals are no longer relying on simple scams they are deploying highly sophisticated, targeted strategies designed to exploit trust, emotion, and vulnerability. Older adults are frequently singled out, not only because of accumulated assets, but because fraudsters can carefully manipulate relationships over time to gain access to those funds. These schemes are rarely random. Fraudsters research their targets, build rapport, and create convincing narratives that lead victims to willingly participate in their own exploitation. Once access is gained, the crime often escalates quickly. Just as concerning, criminals may exploit gaps within financial institutions leveraging frontline processes, communication breakdowns, or policy limitations to continue their schemes undetected.For banks and credit unions, this creates both a serious risk and a critical responsibility. Financial institutions are uniquely positioned to identify suspicious activity early, intervene appropriately, and prevent devastating losses. However, doing so requires awareness, training, and a proactive approach.This timely and practical course is designed to help banking professionals better understand the evolving landscape of elder fraud and strengthen their ability to respond effectively.
Topics covered in this course
- How fraudsters target and groom older adults using modern, sophisticated tactics
- Common red flags and behavioral indicators of elder financial exploitation
- Where internal vulnerabilities may exist within financial institutions
- Best practices for frontline staff when identifying and escalating concerns
- How to balance customer service with fraud prevention and regulatory expectations
- Steps your institution can take to strengthen policies, procedures, and training
- Real-world examples that illustrate how scams develop—and how they can be stopped
Who Should Attend
- Retail banking and branch staff
- Customer service representatives
- Fraud and BSA/AML professionals
- Compliance officers and risk managers
- Operations and back-office personnel
- Training and HR professionals responsible for staff development
- Branch managers and supervisors
- Internal auditors
Accreditations
Noggin Guru, Inc. dba Lorman Education Services and BankersHub is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539.
Please note: You must attend at least 50 minutes to obtain credit. Final CPE approval belongs with each state's regulatory board. Credit is based on a 50-minute credit hour.
For more detailed information about the course, including the outline, content, and objectives, please refer to the 'Description' tab on this webpage.
Field Of Study: Specialized Knowledge
Prerequisite: Basic knowledge of the banking industry, business, or law
Level of Knowledge: Intermediate
Advanced Preparation: None
Delivery Method: QAS Self Study
Requesting CE:
Upon completion of this course, please email
creditrequest@nogginguru.com
to obtain a CE certificate.
About the Author:
You Might Also Like
External ACH transfer fraud poses a significant threat to financial institutions and often have weaker controls. Join us for an informative webinar focused on the essential elements of a strong internal control environment that can effectively prevent external ACH transfer fraud. In this webina...
Instructor: Kelly Rozier
In the digital era, the convenience of online account opening presents different types of risks that should be considered when offering this service. Join our expert-led program," to uncover the latest tactics used by fraudsters to exploit the online account opening process and learn effective st...
Instructor: Terri Sands
This webinar will provide an overview of wire fraud and creates a foundational understanding of how fraud occurs and its potential impact. The topic will discuss learning about the types of wire fraud and will help you identify threats early. In addition, the webinar will focus on fraud mitigatio...
Instructor: Kelly Rozier
Course Overview: This course is designed for anyone who needs or is interested in understanding a number of common techniques used by con artists to defraud financial institutions and their customers, involving fraudulent checks, identification, and cash-related schemes Learning Objectives: ...