Essentials of Robbery Training

Robbery training is a requirement.  But preparing all employees to prevent and safely respond to robbery should be more than that. How can we make sure our employees are properly prepared should a robbery occur? Safeguarding our assets is crucial, and our employees are our most valued asset.  Although losses due to fraud dwarf the amount lost to robberies each year, bank robberies pose a much greater risk to our employees and customers. In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals.  Every employee can play a role in prevention, and all should be well versed in the safest method of response.  Basic critical steps to follow in the event of a robbery will be explained, as well as what to do immediately after the event.  Recent case studies, statistics, and trends will also be examined to extract lessons learned.

This fast-paced session equips bank employees with the tools and knowledge to minimize the risk of robbery and respond effectively if one occurs. The program covers situational awareness, recognizing suspicious behavior, and the use of environmental and physical security measures to deter criminal activity. Participants will learn how to stay calm during a robbery, safely comply with demands, and gather critical information for law enforcement. Post-incident protocols, including securing the scene, reporting procedures, and trauma support, are also emphasized.

Topics covered in this session

• Making your location more attractive to customers and less attractive to criminals
• Physical security measures to reduce your risk
• Safe opening procedures
• Considerations at closing time
• Bank robbers: in their own words
• Responding to different types of robberies
• Latest robbery statistics
• The high cost of complacency
• Morning glory robberies
• Proven methods of prevention
• Are you putting yourself at risk?
• Habits that endanger