Essentials of Robbery Training

On Demand Course

Instructor: Carol Dodgen

Duration: 2 HR

What You'll Learn

Robbery training is a requirement. But preparing all employees to prevent and safely respond to robbery should be more than that. How can we make sure our employees are properly prepared should a robbery occur? Safeguarding our assets is crucial, and our employees are our most valued asset. Although losses due to fraud dwarf the amount lost to robberies each year, bank robberies pose a much greater risk to our employees and customers. In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals. Every employee can play a role in prevention, and all should be well versed in the safest method of response. Basic critical steps to follow in the event of a robbery will be explained, as well as what to do immediately after the event. Recent case studies, statistics, and trends will also be examined to extract lessons learned.

This fast-paced session equips bank employees with the tools and knowledge to minimize the risk of robbery and respond effectively if one occurs. The program covers situational awareness, recognizing suspicious behavior, and the use of environmental and physical security measures to deter criminal activity. Participants will learn how to stay calm during a robbery, safely comply with demands, and gather critical information for law enforcement. Post-incident protocols, including securing the scene, reporting procedures, and trauma support, are also emphasized.

Topics covered in this session

Making your location more attractive to customers and less attractive to criminals
Physical security measures to reduce your risk
Safe opening procedures
Considerations at closing time
Bank robbers: in their own words
Responding to different types of robberies
Latest robbery statistics
The high cost of complacency
Morning glory robberies
Proven methods of prevention
Are you putting yourself at risk?
Habits that endanger

*This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

About the Author:

Carol Dodgen

Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Carol served as the security training officer for Compass Bank. She earned her Master's Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor. Carol is a nationally recognized speaker who has provided training for over 100,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Carol earned her CPD (Crime Prevention Designation) and provides instruction on Crime Prevention Through Environmental Design (CPTED), Workplace Violence Prevention and Response, Robbery Prevention and Response, and Personal Safety. Carol has recently produced several video and e-learning training programs. In 2009, Carol was appointed by the governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state.

On-Demand Course