Outsource vs. In-House: Evaluating the Best Model for Reg E Investigations, BSA Compliance and Operational Processing
About This Course
Financial institutions face critical decisions when it comes to managing key processes like Reg E investigations, BSA compliance, and operational functions. Should you keep these functions in-house or outsource them to trusted third-party providers? Each approach offers unique advantages, challenges, and cost considerations that must align with your institution’s goals, resources, and risk appetite. Join us for this insightful course as we explore the factors to consider when deciding between an in-house model and outsourcing. We’ll discuss the operational, compliance, and financial impacts of each approach, along with best practices for making informed decisions that support your institution’s long-term success.
Topics covered in this course
- Overview of in-house vs. outsourced operational models
- Compliance and risk considerations for key functions
- Technology’s role in supporting each model
- Vendor management and oversight best practices
*This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Your Instructor
Kelly Rozier has extensive banking experience; specializing is Electronic Payments and fraud.
Ms. Rozier advises both financial institutions and their service providers on payments audits, process improvement, and risk management. She provides expertise in ACH, Wire Transfer, Remote Deposit Capture (RDC), and other payment systems, including audits of third-party senders and service providers. She works closely with banking professionals, , risk managers, compliance officers, and operations teams in the context of payments compliance, process optimization, financial risk management, and regulatory education. Additionally, Kelly collaborates with the Simplify Risk–Secura membership program to deliver education and resources tailored to banks, fintech companies and credit unions
Prior to joining Stout, Kelly was responsible for the payment’s governance including treasury services and oversight for an $18 billion in assets financial institution. Kelly has a significant amount of experience working on the financial institution side and working with all the major core providers on electronic payments needs based on external fraud threats, network and regulatory requirements. Kelly also has ten years of experience working directly with the BSA/AML and fraud areas specific to electronic payments fraud and incident response.
This course is covered under team memberships.
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