Payments Management Best Business Practices for Updating Agreements

On Demand Course

Instructor: Kelly Rozier, Terri Sands

Duration: 1 HR

What You'll Learn

Strong agreements are the foundation of effective payments management, protecting financial institutions from legal, regulatory, and financial risks. In this webinar, we will explore best business practices for reviewing and updating agreements related to ACH, wire transfers, remote deposit capture, and other payment services. Learn how overlooked or unclear language in these agreements can expose your institution to unnecessary risks and regulatory scrutiny. Gain the tools and insights needed to identify gaps, mitigate risks, and strengthen your institution’s legal and financial security.

Topics covered in this course

Importance of strong payment agreements
Key agreement risks and regulatory expectations
Best practices for reviewing and updating ACH, wire, and RDC agreements
Identifying gaps and strengthening legal and financial protections

*This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

About the Author:

Kelly Rozier, Terri Sands

Kelly Rozier has extensive banking experience; specializing is Electronic Payments and fraud. Ms. Rozier advises both financial institutions and their service providers on payments audits, process improvement, and risk management. She provides expertise in ACH, Wire Transfer, Remote Deposit Capture (RDC), and other payment systems, including audits of third-party senders and service providers. She works closely with banking professionals, , risk managers, compliance officers, and operations teams in the context of payments compliance, process optimization, financial risk management, and regulatory education. Additionally, Kelly collaborates with the Simplify Risk–Secura membership program to deliver education and resources tailored to banks, fintech companies and credit unions Prior to joining Stout, Kelly was responsible for the payment’s governance including treasury services and oversight for an $18 billion in assets financial institution. Kelly has a significant amount of experience working on the financial institution side and working with all the major core providers on electronic payments needs based on external fraud threats, network and regulatory requirements. Kelly also has ten years of experience working directly with the BSA/AML and fraud areas specific to electronic payments fraud and incident response.

Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.

On-Demand Course