Case Study: How First Bank of Alabama Brought Training Under One Roof and Built a Stronger First Line of Defense
For many community banks, employee training is a patchwork of platforms — one system for compliance, another for professional development, and no reliable way to track it all. First Bank of Alabama knew that approach wasn't working.
Founded in 1848, First Bank of Alabama is the oldest continuously operating bank in the Southeast, serving customers across 18 locations in 7 counties. When HR Officer and VP Dana Sexton set out to modernize the bank's training program, she needed more than a compliance checkbox solution. She needed a bank training platform that could consolidate every training type — compliance courses, fraud prevention, and custom internal content — into one place, with the reporting to prove it was working.
By partnering with BankersHub, First Bank of Alabama brought their training program under one roof. Today, the bank runs required compliance courses, scenario-based First Line of Defense™ fraud prevention training, and custom-built content all through BankersHub — with completions tracked across all branches in a single system.
The results speak for themselves: a 91% course completion rate, a library of 600+ courses, and a frontline team that's genuinely prepared for real-world fraud threats — not just clicking through to pass a test.
Download the full case study to see how First Bank of Alabama transformed bank employee training from an administrative burden into a strategic, institution-wide function — and what it could mean for your team.