ACH Returns and RDFI Requirements
About This Course
The ACH Returns and RDFI Requirements portion of the AAP exam is critical for understanding the responsibilities of Receiving Depository Financial Institutions (RDFIs) in the ACH Network. Mastery of these topics helps ensure that financial institutions can effectively manage exceptions, reduce processing errors, and protect account holders from unauthorized transactions. By thoroughly understanding return procedures and RDFI obligations, professionals can help maintain the integrity and reliability of the ACH payment system.
This is part three of a ten-part series (10 webinars) that includes the different segments of the AAP Test. Stout instructors will take attendees through a deep-dive, easy-to-understand program to assist you and your teams in preparing for the AAP Exam. This session has been designed to prepare for the future AAP or as a refresher course for existing AAPs.
Topics covered in this session
- Return Entry Processing
- Return Timeframes
- Return Reason Codes
- Written Statement of Unauthorized Debit
- Obligation of Post Entries
- Handling Returns
- Regulatory Compliance
- Notification of Change
Are you taking the AAP Exam this fall? Check out our comprehensive, 10-part AAP Exam Prep series to get you ready!
*This course does NOT qualify, nor meet the National Standard for NASBA accreditation.
Your Instructor

Kelly Rozier has extensive banking experience; specializing is Electronic Payments and fraud.
Ms. Rozier advises both financial institutions and their service providers on payments audits, process improvement, and risk management. She provides expertise in ACH, Wire Transfer, Remote Deposit Capture (RDC), and other payment systems, including audits of third-party senders and service providers. She works closely with banking professionals, , risk managers, compliance officers, and operations teams in the context of payments compliance, process optimization, financial risk management, and regulatory education. Additionally, Kelly collaborates with the Simplify Risk–Secura membership program to deliver education and resources tailored to banks, fintech companies and credit unions
Prior to joining Stout, Kelly was responsible for the payment’s governance including treasury services and oversight for an $18 billion in assets financial institution. Kelly has a significant amount of experience working on the financial institution side and working with all the major core providers on electronic payments needs based on external fraud threats, network and regulatory requirements. Kelly also has ten years of experience working directly with the BSA/AML and fraud areas specific to electronic payments fraud and incident response.
CPE & Accreditation
This course qualifies for 1.2 Nacha (AAP/APRP). Your certificate and transcript are available immediately upon completion.
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Nacha (National Automated Clearing House Association) -AAP/APRP
Nacha has approved this course as eligible for AAP or APRP Renewal Credit(s).
Requesting CE:
Upon completion of this course, please email
creditrequest@nogginguru.com
to obtain a CE certificate.
This course is covered under team memberships.
See Team Memberships