What You'll Learn
Course Overview: Topics include background information on ADA, employment practices, exceptions to confidentiality, ADA requirements, and accessibility standards.
Learning Objectives:
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Explain the purpose of the ADA
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List who is protected under the ADA
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Recognize your role and responsibility as an employee in overseeing staff with disabilities
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Determine the most effective way to communicate with and accommodate customers and staff with disabilities
Audience: All Non-Management Staff
Length of Course: This course takes approximately 45 minutes to complete.
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