Course Overview: Topics include background information on ADA, employment practices, exceptions to confidentiality, ADA requirements, and accessibility standards.

Learning Objectives:

•       Explain the purpose of the ADA

•       List who is protected under the ADA

•        Recognize your role and responsibility as an employee in overseeing staff with disabilities

•        Determine the most effective way to communicate with and accommodate customers and staff with disabilities

Audience: All Non-Management Staff

Length of Course: This course takes approximately 45 minutes to complete.