Course Overview: This course is designed for anyone interested in learning about or reviewing regulatory requirements related to opening new transaction deposit accounts and certain related services, as mandated in the Gramm-Leach-Bliley Act & Reg P, Expedited Funds Availability Act & Reg CC, Electronic Fund Availability Act & Reg E.

Learning Objectives

• Correctly identify the requirements of federal laws and regulations that apply to transaction accounts and their related services

• Fulfill regulatory responsibilities at account openings

• Answer questions and address customer concerns both at and after account opening regarding deposit accounts and related services

Audience: Customer Service Representatives, Management, Tellers

Length of Course: This course takes approximately 45 minutes to complete.