Interactive

Consumer Products and Services

Course Overview: This course is designed for anyone interested in learning more about the various types of consumer products and services.

Learning Objectives:

  • Understand the difference between a consumer product and a service
  • Understand consumer deposit, loan, and investment products
  • Recognize services related to bank deposits, loans, and investment products
  • Be able to identify other important consumer products, such as insurance, monetary instruments, and safe deposits

Audience: Customer Service Reps, Management, Tellers

Length of Course: This course takes approximately 45 minutes to complete.

Included with Team Membership

About This Course

Course Overview: This course is designed for anyone interested in learning more about the various types of consumer products and services.

Learning Objectives:

  • Understand the difference between a consumer product and a service

  • Understand consumer deposit, loan, and investment products

  • Recognize services related to bank deposits, loans, and investment products

  • Be able to identify other important consumer products, such as insurance, monetary instruments, and safe deposits

Audience: Customer Service Reps, Management, Tellers

Length of Course: This course takes approximately 45 minutes to complete.

 

*This course does NOT qualify, nor meet the National Standard for NASBA accreditation. 

Training your team?

This course is covered under team memberships.

See Team Memberships
Buying for yourself?
$ 89
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 89
per attendee