Interactive

Denials, Withdrawals or Incomplete Applications

Course Overview: Topics include learning the requirements for sending Adverse Action Notices when a loan application is declined, withdrawn or incomplete.

Learning Objectives:

  • Explain Adverse Action
  • Determine when an Adverse Notice is required
  • Handle declined, withdrawn and incomplete applications

 Audience: Customer Service Representatives, Lending Officers/Staff, Management

Length of Course: This course takes approximately 30 minutes to complete.

About This Course

Course Overview: Topics include learning the requirements for sending Adverse Action Notices when a loan application is declined, withdrawn or incomplete.

Learning Objectives:

  • Explain Adverse Action

  • Determine when an Adverse Notice is required

  • Handle declined, withdrawn and incomplete applications

 Audience: Customer Service Representatives, Lending Officers/Staff, Management

Length of Course: This course takes approximately 30 minutes to complete.

 

*This course does NOT qualify, nor meet the National Standard for NASBA accreditation. 

Training your team?

This course is covered under team memberships.

See Team Memberships
Buying for yourself?
$ 89
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 89
per attendee