Interactive

Elder Financial Abuse for Customer Service Representative

Course Overview: This course is designed for staff who need an understanding of “Elder Financial Abuse,” and their role in preventing it.

 Learning Objectives

  •        Recognize the warning signs of elder financial abuse
  •        List strategies for responding to suspicious behavior
  •        Explain the importance of following internal procedures

 

Audience: Customer Service Representatives

Length of Course: This course takes approximately 30 minutes to complete.


 

Included with Team Membership

About This Course

Course Overview: This course is designed for staff who need an understanding of “Elder Financial Abuse,” and their role in preventing it.

 

Learning Objectives

  •        Recognize the warning signs of elder financial abuse

  •        List strategies for responding to suspicious behavior

  •        Explain the importance of following internal procedures

 

Audience: Customer Service Representatives

Length of Course: This course takes approximately 30 minutes to complete.

 

*This course does NOT qualify, nor meet the National Standard for NASBA accreditation. 


 

Training your team?

This course is covered under team memberships.

See Team Memberships
Buying for yourself?
$ 89
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 89
per attendee