Exam Management - The Interagency Ratings Structure and Good Exam Preparation
About This Course
Managing a compliance exam is a nerve-wracking experience, no matter the size of your institution or your supervisory agency. Examiners are coming to evaluate your compliance performance, and preparing for their arrival (and how to deal with them on-site) is no small feat. Fact is, you should *always* be preparing for your next exam. Every compliance review you write, compliance committee meeting you attend, and compliance opinion you give should be prepared with the next exam in mind. If you have a constant mindset of what examiner expectations will be and what they will be looking for, you will be in great shape to simply tweak things here and there for the next “hot issue” you hear about them looking at.
The FFIEC maintains a Uniform Interagency Consumer Compliance Rating System and exam process, which is a helpful playbook to anticipate their next move. Are you well versed in it? How about your supervisor’s exam manual? You can manage your next exam to be far more successful by studying the test ahead of time! Benjamin Franklin famously taught that people don’t plan to fail, they only fail to plan. So let’s develop a plan to have your most successful exam yet!
Topics covered in this session
- The 4 Foundational Principles of the Interagency Rating System
- The 3 Categories of a Compliance Management System
- The 4 considerations in determining violations and consumer harm
- The 3 levels of violations; and
- The 5-Level Rating Scale
Who Should Attend?
- Compliance staff
- Risk managers
- Loan policy makers
- Operations officers
- Marketing staff
- Audit staff
*This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Your Instructor

Rebekah is the owner of Elucidate LLC, a compliance training and consulting company. Elucidate means to "make clear, explain, throw light upon", and describes Rebekah's desire to illuminate the complexities of compliance with passion and fun. She's created and produced a TRID music video parody and several Compliance Breakout escape rooms, which she frequently provides at state banking compliance conferences. She is an accomplished speaker and regularly provides webinars through BOL and Compliance Resource. Rebekah is currently serving as the VP Director of Compliance for a $6 Billion community bank in Montana. She began her career in 1995 at a private lending company, but soon settled into banking, where she's covered nearly all of it - customer service and teller work, loan processing and review, and security and business continuity. She now oversees CRA, BSA and all aspects of compliance as a senior leader. She has successfully navigated numerous FDIC Compliance, CRA, and BSA Exams. Rebekah has a bachelor's degree in Organizational Leadership from Chapman University (Magna cum Laude), attended the American Bankers Association National Compliance School in 2003, and has held her Certified Regulatory Compliance Manager designation since 2006.
This course is covered under team memberships.
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