Live Course

Fair Credit Reporting Act: Ops/Deposit Account Issues

Don’t let the “credit” in Fair Credit Reporting Act give you the wrong idea. FCRA most assuredly holds context within the deposit, operations, and Human Resources side of the house.

Dec 1, 2026  ·  2:30 PM ET Rebekah Leonard 2.4 CPE/ NASBA for live attendance only 2 HR

About This Course

Despite its name, the Fair Credit Reporting Act places significant obligations on deposit, operations, and human resources functions, and these are areas often missing from an institution’s compliance program. This session explains the origin and purpose of the FCRA, then covers its non-lending requirements. Topics include the broad definition of a consumer report, permissible purpose, prescreening, affiliate information sharing and its effect on marketing, deposit account adverse action notices, accurate credit reporting through e-OSCAR, the Identity Theft Prevention (Red Flags) Program, and disposal of consumer information. The session also covers employment-related duties, including employment-specific credit reports, required pre-pull disclosures, and employment adverse action notices. Participants will be prepared to show examiners evidence of FCRA compliance across the institution.


What You Will Learn

After attending this course, learners will be able to:

  • Define “Consumer Report” and why it is much broader than you think
  • Describe your FCRA duties in opening deposit accounts
  • Identify the different regulatory requirements imposed on consumer report users and furnishers
  • Recognize that you will be asked by examiners for evidence of FCRA compliance in your HR Department

Topics Covered in This Course

Deposit and Operation Issues

  • Permissible purpose
  • Prescreening solicitations (a bigger deal than you likely realize)
  • Affiliate information sharing and what it means for marketing
  • Deposit account adverse action notice disclosures
  • Accurate credit reporting (E-OSCAR)
  • Re-pollution of data
  • Identity Theft Prevention Program (i.e. Red Flags program)
  • Disposal of consumer information

Employment Issues

  • Permissible purpose (again!)
  • Employment credit reports (Unique – don’t substitute credit reports pulled on the loan side!)
  • Required pre-pull disclosures
  • Employment adverse action notice disclosures

Who Should Attend

  • Compliance staff
  • Deposit and Operations staff
  • HR staff
  • Auditors

Your Instructor

Rebekah Leonard
Rebekah Leonard

Rebekah is the owner of Elucidate LLC, a compliance training and consulting company. Elucidate means to "make clear, explain, throw light upon", and describes Rebekah's desire to illuminate the complexities of compliance with passion and fun. She's created and produced a TRID music video parody and several Compliance Breakout escape rooms, which she frequently provides at state banking compliance conferences. She is an accomplished speaker and regularly provides webinars through BOL and Compliance Resource. Rebekah is currently serving as the VP Director of Compliance for a $6 Billion community bank in Montana. She began her career in 1995 at a private lending company, but soon settled into banking, where she's covered nearly all of it - customer service and teller work, loan processing and review, and security and business continuity. She now oversees CRA, BSA and all aspects of compliance as a senior leader. She has successfully navigated numerous FDIC Compliance, CRA, and BSA Exams. Rebekah has a bachelor's degree in Organizational Leadership from Chapman University (Magna cum Laude), attended the American Bankers Association National Compliance School in 2003, and has held her Certified Regulatory Compliance Manager designation since 2006.

CPE & Accreditation

This course qualifies for 2.4 CPE/ NASBA for live attendance only. Your certificate and transcript are available immediately upon completion.

Training your team?

This course is covered under team memberships.

See Team Memberships
Dec 1, 2026  |  2:30 PM ETLIVE
Buying for yourself?
$ 249
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 249
per attendee