Course Overview: This course is designed for anyone interested in learning about the applicability of the Fair Debt Collection Practices Act to collection activities within financial institutions.

Learning Objectives

• Relate the purpose of the Fair Debt Collection Practices Act
• Explain the key to compliance for financial institutions
• Describe the collection practices that are acceptable for financial institutions

Audience: All Appropriate Staff, Lending Officer/Lending Staff

Length of Course: This course takes approximately 60 minutes to complete.