Getting Mortgage Servicing Right

On Demand Course

Instructor: Rebekah Leonard

Duration: 2 HR

What You'll Learn

Mortgage servicing compliance is one of the most detail-heavy areas in banking and the rules that apply to your institution depend entirely on your servicer status. Whether you qualify for the small servicer exemption, are approaching the threshold, or are already navigating full large servicer requirements, getting it wrong carries real risk. This course cuts through the complexity by walking through every major servicing obligation: escrow accounts, ARM disclosures, force-placed insurance, error resolution, periodic statements, loss mitigation, successors in interest, PMI cancellation, and more. You will leave knowing exactly where your institution stands, what applies to you, and what you need to have documented and in place to stay compliant.

Topics covered in this course

Reg Z and RESPA Coverage and Scope
Closed-End Mortgage Loan Requirements
Non-Principal-Residence and Open-End Loan Provisions
Small Servicer Exemptions and What Still Applies
Private Mortgage Insurance Cancellation and Termination Under the Homeowners Protection Act

*This course does NOT qualify, nor meet the National Standard for NASBA accreditation.

About the Author:

Rebekah Leonard

Rebekah is the owner of Elucidate LLC, a compliance training and consulting company. Elucidate means to "make clear, explain, throw light upon", and describes Rebekah's desire to illuminate the complexities of compliance with passion and fun. She's created and produced a TRID music video parody and several Compliance Breakout escape rooms, which she frequently provides at state banking compliance conferences. She is an accomplished speaker and regularly provides webinars through BOL and Compliance Resource. Rebekah is currently serving as the VP Director of Compliance for a $6 Billion community bank in Montana. She began her career in 1995 at a private lending company, but soon settled into banking, where she's covered nearly all of it - customer service and teller work, loan processing and review, and security and business continuity. She now oversees CRA, BSA and all aspects of compliance as a senior leader. She has successfully navigated numerous FDIC Compliance, CRA, and BSA Exams. Rebekah has a bachelor's degree in Organizational Leadership from Chapman University (Magna cum Laude), attended the American Bankers Association National Compliance School in 2003, and has held her Certified Regulatory Compliance Manager designation since 2006.

On-Demand Course