Giving Employees Feedback That Returns Positive Results

Giving constructive feedback is difficult if you don’t know how to do it. In this presentation, you will learn a simple two-step process for giving feedback that will always be well-received and appreciated. The secret is understanding that you, as the leader, must coach for improvement, not perfection. The coaching process is continuous. Thus, feedback must be in small doses and provided often. You will learn why giving feedback does not have to be uncomfortable; how to exhibit empathy and listen your employee into existence; how to coach for improvement, not perfection; and how to make feedback a daily practice (taking less than 30 seconds of your time).

Agenda

• Why Giving Feedback Can Be Uncomfortable
  
• How Adults Learn and Don’t Learn
  
• The Purpose of Feedback
  
• The Difference Between Feedback and a Performance Review
  
• The Need for Deep Empathy
  
• Give Feedback Frequently, Not Yearly
  
• Coach for Improvement, Not Perfection
  
• Look for Incremental Improvement Over Time
  
• Don’t Judge or Criticize
  
• Dealing With Resistance and Upset
  
• Here’s How to Do It

*This program does NOT qualify, nor meet the National Standard for NASBA accreditation.