Interactive

Listening Not Just Hearing

Course Overview: This course is designed for anyone interested in learning about how to truly listen to your customer which will help you make better sales.

Learning Objectives:

  • Define listening versus just hearing
  • Employ three techniques to enhance listening skills
  • State three important benefits of listening

Audience: Lending Staff

Length of Course: This course takes approximately 30 minutes to complete.

About This Course

Course Overview: This course is designed for anyone interested in learning about how to truly listen to your customer which will help you make better sales.

Learning Objectives:

  • Define listening versus just hearing

  • Employ three techniques to enhance listening skills

  • State three important benefits of listening

Audience: Lending Staff

Length of Course: This course takes approximately 30 minutes to complete.

 

*This course does NOT qualify, nor meet the National Standard for NASBA accreditation. 

Training your team?

This course is covered under team memberships.

See Team Memberships
Buying for yourself?
$ 89
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 89
per attendee