Negotiation Skills for Bankers
About This Course
Today’s competitive environment requires the banker to be able to negotiate in various, sometimes abstract situations – all at once! Attend this proactive presentation and learn to ask for the business and actually close the deal!
This program will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process. Additionally, related topics will include management skills and styles, technical skills, and compensation techniques.
The session will also cover the importance of the human side of negotiations including empathy, ego, and needs.
Topics covered in this session
- Negotiations: Defined
- Negotiation Skill Building
- The Communications Process
- Roadblocks in Negotiations
- Telephone Techniques & Negotiations
- Management Skill Building & Negotiations
- The Human Side of Negotiations
- Negotiation Scenarios from the Real Life of a Banker
Who Should Attend:
- Commercial lenders
- Relationship managers
- Business development officers
- Branch managers
- Private bankers
*This program does NOT qualify, nor meet the National Standard for NASBA accreditation
Your Instructor
David L. Osburn is the founder of Osburn & Associates, LLC, a Business Training and Contract CFO Firm that provides seminars, webinars, and keynote speeches for bankers, CPAs, attorneys, credit managers, and business owners on topics such as Banking/Finance/Credit, Negotiation Skills, Marketing, and Management Issues. His extensive professional background of over 30 years encompasses 22 years as a Business Trainer/ Contract CFO and 16 years as a bank commercial lender including the position of Vice President/Senior Banking Officer. His banking credentials include loan underwriting, loan “work-out”, management, and business development.
This course is covered under team memberships.
See Team Memberships