What You'll Learn
Today’s competitive environment requires the banker to be able to negotiate in various, sometimes abstract situations – all at once! Attend this proactive presentation and learn to ask for the business and actually close the deal!
This program will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process. Additionally, related topics will include management skills and styles, technical skills, and compensation techniques.
The session will also cover the importance of the human side of negotiations including empathy, ego, and needs.
Topics covered in this session
- Negotiations: Defined
- Negotiation Skill Building
- The Communications Process
- Roadblocks in Negotiations
- Telephone Techniques & Negotiations
- Management Skill Building & Negotiations
- The Human Side of Negotiations
- Negotiation Scenarios from the Real Life of a Banker
Who Should Attend:
- Commercial lenders
- Relationship managers
- Business development officers
- Branch managers
- Private bankers
About the Author:
David L. Osburn is the founder of Osburn & Associates, LLC, a Business Training and Contract CFO Firm that provides seminars, webinars, and keynote speeches for bankers, CPAs, attorneys, credit managers, and business owners on topics such as Banking/Finance/Credit, Negotiation Skills, Marketing, and Management Issues. His extensive professional background of over 30 years encompasses 22 years as a Business Trainer/ Contract CFO and 16 years as a bank commercial lender including the position of Vice President/Senior Banking Officer. His banking credentials include loan underwriting, loan “work-out”, management, and business development.
You Might Also Like
On-Demand Course
Illinois Mandatory Anti-Sexual Harassment Training for Supervisors
On-Demand Course
In June of 2022, Chicago amended the Chicago Human Rights Ordinance to require that all employers in Chicago provide two hours of supervisor/management and one hour of employee sexual harassment training annually for all its employees. This change is in conjunction with the Illinois Human Rights ...
Instructor: Julie A. Proscia
299.00
Order Today
Role: HR & Business Skills
299.00
Order Today
On-Demand Course
Project Management Best Practices
On-Demand Course
Let’s face it - we are all managing projects every day! They may be simple or complicated, but undoubtedly you are managing projects within your role. You don’t need to be a project manager to learn how to manage your projects effectively and efficiently. This Course will provide some of the best...
Instructor: Cheryl Grazier
299.00
Order Today
Role: HR & Business Skills
Credits: 1.0 SHRM, 1.0 HR Certification Institute
299.00
Order Today
Interactive
Avoiding Breakdowns in Communication
Interactive
Course Overview: Strong workplace communication is more than just exchanging information—it’s the foundation of productivity, collaboration, and trust. Poor communication, on the other hand, can lead to confusion, frustration, and costly mistakes. By honing communication skills, teams work smarte...
89.00
Order Today
Role: HR & Business Skills
Credits: 1.0 CPE/NASBA, 0.75 SHRM, 0.75 HR Certification Institute
89.00
Order Today
On-Demand Course
HR's Role in Team Building
On-Demand Course
Human Resource (HR) professionals are uniquely positioned to play a very active role in cultivating an organizational culture where teamwork is not only possible but can thrive. Without effective teams, there wouldn’t be effective organizations. After all, people are the backbone of every organiz...
299.00
Order Today
Role: HR & Business Skills
Credits: 1.0 SHRM, 1.0 HR Certification Institute. This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
299.00
Order Today