Course Overview: This course is designed for anyone interested in learning about the requirements placed on financial institutions relative to social media and the risks and regulations surrounding its use. It is most effective when used as a prerequisite to an institution’s own social media training.

Learning Objectives

• Define social media as characterized by the Federal Financial Institutions Examination Council (FFIEC)
• Describe why social media creates risk for financial institutions
• Identify the primary risks financial institutions face when engaging in social media
• List the seven components a social media risk management program should include

Audience: All Staff

Length of Course: This course takes approximately 45 minutes to complete.