Uncovering Ineffective Processes and Procedures in Your Treasury Operations

On Demand Course

Instructor: Terri Sands

Duration: 1 HR

What You'll Learn

Efficiencies in Treasury Operations including ACH (Automated Clearing House), Remote Deposit Capture and Wire Transfer operations and processing are vital to balance the customer experience with the appropriate risk management to protect your financial institution. With the increased speed of treasury payments, it is important to have a streamlined, well-planned, and pre-defined processing structure to accommodate exceptions and disruptions while meeting service level expectations. This webinar will focus on best business practices for implementing a risk management processing structure to allow for such exceptions and disruptions including fraud, operational disruptions and disaster events. By optimizing treasury operations, financial institutions can provide faster transaction times, lower operational costs, and enhanced security.

Topics covered in this session

Key signs of ineffective treasury processes and operational design
The impact of these inefficiencies on your financial institution's risks.
Practical strategies and tools to streamline operations and enhance productivity
Common audit findings from operational breakdowns

Who Should Attend?

Account Officers/Lending Officers/Relationship Managers
BSA Officers and Support Teams
Branch Managers
Call Center Teams
Compliance Teams
Deposit Operation Teams
Electronic Banking Teams
Fraud Management Teams
Front-Line Teams (Customer/Member Service Representatives)
Internal Auditors
Information Security Officers
Risk Management
Senior Management/Executive Management

*This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

About the Author:

Terri Sands

Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.

On-Demand Course