Course Overview: This course is designed for anyone interested in learning about the USA PATRIOT Act.

Learning Objectives:

•        Explain the purpose of the USA PATRIOT Act
•        List new responsibilities of branch personnel under the Act
•       Define the requirements of a Customer Identification Program
•        Identify activities likely connected with terrorists or terrorist organizations
•       State the conditions for sharing information about suspicious activities with other financial institutions

Audience: Call Center, Customer Service Representatives, Management, Tellers

Length of Course: This course takes approximately 30 minutes to complete.