Wire Fraud

Course Overview: In this course, you’ll learn how to recognize suspicious wire situations and respond with sound judgment. Through realistic wire scenarios and decision points, you’ll practice spotting behavioral, transactional, and situational red flags, slowing the interaction down, asking practical questions, verifying key details through trusted sources, and determining the right next step based on what you learn.

By the end of the course, you should feel better prepared to tell the difference between a situation that needs closer review and one that requires escalation, documentation, or action based on whether funds have already been sent and your institution’s procedures.

Learning Objectives

• Identify common wire fraud scenarios and the behavioral, transactional, and situational red flags associated with them.

• Use calm, practical questions to slow a wire interaction down and gather information about the source, purpose, timing, and verification of the request.

• Distinguish between a red flag that requires further review and confirmed fraud that requires escalation.

• Determine the appropriate next step in a suspicious wire situation, including when to verify, document, escalate, or proceed according to institution procedures.

• Differentiate between response priorities before funds are sent and after funds are sent, and apply the appropriate action for each stage.

Audience: Frontline bankers

This course takes approximately 55 minutes to complete.

* This course does NOT qualify, nor meet the National Standard for NASBA accreditation.