What You'll Learn
Course Overview: This course introduces financial institution employees to consumer credit reports and the regulations that control the collection, dissemination, and use of consumer credit information.
Learning Objectives:
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Understand financial institutions’ responsibilities to customers
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Identify and explain information contained in consumer credit reports
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Disclose applicable information to customers using proper notices, as required
Audience: Customer Service Reps, Lending Staff, Management
Length of Course: This course takes approximately 15 minutes to complete.
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