On Demand Course

Fair Banking and Closing Accounts

Navigate account closures, debanking risks, and fraud with confidence.

Learning Objectives

After attending this course, you will be able to:

  • Identify key risks and responsibilities when closing customer accounts.
  • Explain debanking, de-risking, and demarketing and their regulatory implications.
  • Discuss how to distinguish financial crime participants from victimized customers.
  • Review operational, legal, and compliance considerations in account closures.
Deborah Crawford 1 HR

About This Course

Banks and credit unions have the right to close accounts. However,  with that right comes a lot of responsibility. This course will provide banks and credit unions an understanding of operational, legal, regulatory, and customer service aspects of account closures.  During this course we will also discuss how to determine if your customer is a victim or participating in financial crime. New executive order issued August 7th calls for an end to debanking.  During this webinar we will look at debanking, de-risking, and demarketing—dissecting the three big Ds and what they might mean to your financial institution.  There has been a trend for the demise of de-risking groups of account holders, and the first step has been the end of reputational risk used by examiners to criticize financial institutions for banking particular account holders.  Yet, there are times that financial institutions have to close accounts because of fraud, money laundering and de-market services to bad actors.  Learn what these terms mean and where they come from and how to navigate these challenges.

 Topics covered in this course

  • Understand what debanking means in the new executive order
  • Learn what caused the end to reputational risk?
  • Review derisking and understand its definition from AML Act
  • Glean back through closed accounts—do you have any compliance risk?
  • Separate when demarketing is required as opposed to debanking
  • Develop policies and procedures to filter out account closures or restrictions based on political concerns
  • Closing Complicated accounts (IRAs, HSAs, CESAs, & Custodial accounts)
  • Review your terms and conditions for account closures.
  • What to include in policies & procedures for closing accounts

Who Should Attend

  • BSA/AML Officers
  • Risk Management
  • Compliance
  • Training
  • Deposit Operations
  • Management
  • Legal

 

*This program does NOT qualify, nor meet the National Standard for NASBA accreditation. 

Your Instructor

Deborah Crawford
Deborah Crawford

Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 27+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Training your team?

This course is covered under team memberships.

See Team Memberships
Buying for yourself?
$ 99
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 99
per attendee