On Demand Course

UDAAP Examination Procedures: How to Identify and Mitigate Consumer Harm Risks

This presentation will provide a deep dive into UDAAP examination procedures, including common risk areas, documentation requirements, and strategies for managing compliance risk.

 Learning Objectives

After attending this presentation, participants will be able to:

  • Define key UDAAP concepts and regulatory expectations
  • Describe the examination process and areas of focus for UDAAP compliance
  • Explain how to identify potential UDAAP violations and mitigate consumer harm
  • Recognize best practices for internal controls and monitoring to prevent UDAAP risks
Justin Muscolino 1 HR

About This Course

Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) enforcement remains a top priority for regulators. Financial institutions must understand how UDAAP is assessed during examinations and implement effective compliance measures to protect consumers and avoid regulatory action. This presentation will provide a deep dive into UDAAP examination procedures, including common risk areas, documentation requirements, and strategies for managing compliance risk.

 

Topics covered in this session

Understanding UDAAP (Unfair, Deceptive, or Abusive Acts or Practices)

  • Overview of UDAAP and regulatory authority
  • Key definitions: Unfair, Deceptive, and Abusive practices
  • Impact on financial institutions and consumers

UDAAP Examination Procedures

  • How regulators assess consumer harm
  • Documentation and internal controls examiners review
  • Common red flags and areas of risk

 Compliance Strategies & Risk Mitigation

  • Building a UDAAP compliance program
  • Best practices for monitoring and detecting UDAAP violations
  • Addressing examiner findings and corrective actions

 

Who Should Attend:

  • Compliance Officers
  • Risk Management Professionals
  • Legal and Regulatory Teams
  • Internal Auditors
  • Operations and Customer Service Teams

 

*This program does NOT qualify, nor meet the National Standard for NASBA accreditation. 

Your Instructor

Justin Muscolino
Justin Muscolino

Justin is an expert in Compliance Training providing years of successful implementation of educational solutions for regulatory compliance initiatives designed to decrease risk and provide a robust compliance culture to an organization. He also effectively facilitates training from the board level to the rest of the organization and creates awareness using creative methods to capture audience’s attention and enhance their retention of knowledge.
- Simultaneously operated compliance training company, Tweezzle, and consulting assignments while ensuring satisfied clients and increased revenue.
- Deliver continued guidance, assistance, coordination, and follow-up on complex problems to ensure prompt and timely resolution.
- Specializes in content creation and facilitation for various regulatory bodies and governmental agencies: CFPB, FDIC, FINRA, FinCen, Nacha, NCUA, NFA, OCC & SEC.
- Regulatory topics such as AML/BSA/OFAC, cryptocurrencies, deposits, examinations, lending, privacy.

Training your team?

This course is covered under team memberships.

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Buying for yourself?
$ 99
Included with Team Membership
Training your team?

This course is covered under team memberships.

See Team Memberships
$ 99
per attendee