UDAAP Examination Procedures: How to Identify and Mitigate Consumer Harm Risks

On Demand Course

Instructor: Justin Muscolino

Duration: 1 HR

What You'll Learn

Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) enforcement remains a top priority for regulators. Financial institutions must understand how UDAAP is assessed during examinations and implement effective compliance measures to protect consumers and avoid regulatory action. This presentation will provide a deep dive into UDAAP examination procedures, including common risk areas, documentation requirements, and strategies for managing compliance risk.

Topics covered in this session

Understanding UDAAP (Unfair, Deceptive, or Abusive Acts or Practices)

Overview of UDAAP and regulatory authority
Key definitions: Unfair, Deceptive, and Abusive practices
Impact on financial institutions and consumers

UDAAP Examination Procedures

How regulators assess consumer harm
Documentation and internal controls examiners review
Common red flags and areas of risk

Compliance Strategies & Risk Mitigation

Building a UDAAP compliance program
Best practices for monitoring and detecting UDAAP violations
Addressing examiner findings and corrective actions

Who Should Attend:

Compliance Officers
Risk Management Professionals
Legal and Regulatory Teams
Internal Auditors
Operations and Customer Service Teams

*This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

About the Author:

Justin Muscolino

Justin is an expert in Compliance Training providing years of successful implementation of educational solutions for regulatory compliance initiatives designed to decrease risk and provide a robust compliance culture to an organization. He also effectively facilitates training from the board level to the rest of the organization and creates awareness using creative methods to capture audience’s attention and enhance their retention of knowledge. - Simultaneously operated compliance training company, Tweezzle, and consulting assignments while ensuring satisfied clients and increased revenue. - Deliver continued guidance, assistance, coordination, and follow-up on complex problems to ensure prompt and timely resolution. - Specializes in content creation and facilitation for various regulatory bodies and governmental agencies: CFPB, FDIC, FINRA, FinCen, Nacha, NCUA, NFA, OCC & SEC. - Regulatory topics such as AML/BSA/OFAC, cryptocurrencies, deposits, examinations, lending, privacy.

On-Demand Course