Branch Operations Courses for Bank & Credit Union Professionals

Practical courses for frontline and operations teams, covering deposit accounts, safe deposit boxes, accountholder death requirements, customer relationships and branch sales. Learn on your schedule with on-demand courses or join a live session.

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On-Demand
Recipe for an Effective Sales Environment
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Every Employee is Responsible for Customer Relationship Growth
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
New BSA Officer Training
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Gaps in Periodic Reviews
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
The Best Data Management Philosophy is Use What You Have
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Banking Industry Update
Duration: 1.5 HR
Role: Branch Operations
$99
On-Demand
Handling Difficult People
Duration: 1 HR
Role: Branch Operations
Credits: 1.6 CPE/ NASBA
$199
On-Demand
Five Cultural Changes That Must Become Business as Usual
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Addressing Disintermediation of Community Banks
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Six Keys to Effective Commercial Business Development
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Best Business Practices for Handling Reclamations, Death Notifications Entries and other Government Payments
Duration: 1 HR
Role: Branch Operations
Credits: 1.6 CPE/ NASBA, 1.2 Nacha (AAP/APRP)
$199
On-Demand
Streamlining Operations with eSign
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Effective Marketing in a World Driven by Technology and Compliance
Duration: 1 HR
Role: Branch Operations
$99
Interactive
The History and Future of Banking
Duration: 20 minutes
Role: Branch Operations
$89
On-Demand
Manage Your Most Important Assets -Relationships, Teams, Brand
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Winning the Deposit Battle While Avoiding Rate Wars
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
The Key to Balancing Customer Retention and Exit Strategies
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Stabilize Core Earnings By Reinforcing Existing Relationships
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Key Issues Shaping Banking in 2026
Duration: 1.5 HR
Role: Branch Operations
Credits: 2.6 CPE/ NASBA
$199
On-Demand
Win CFO Support for Your Deposit Strategy
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Top 25 Safe Deposit Legal And Compliance Issues
Duration: 2 HR
Role: Branch Operations
$199
On-Demand
Deposit Management in the C-Suite
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Unlocking Real-Time Payments for Business Growth
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Intelligence Automation in Fintech: The Rise of Agentic AI
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Synchronizing BSA And Fraud Departments
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Audit Your Safe Deposit Department
Duration: 1.5 HR
Role: Branch Operations
$99
On-Demand
Using Research to Guide Your Future
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Future of Safe Deposit Boxes
Duration: 2 HR
Role: Branch Operations
$199
On-Demand
Strategic Planning Beyond the Budget
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Banking Ethics
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Safe Deposit Box Operating Procedures
Duration: 2 HR
Role: Branch Operations
$199
Interactive
Health Savings Account
Duration: 45 minutes
Role: Branch Operations
$89
Interactive
Overcoming Objections
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Questioning Techniques
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Teller Sales Referral
Duration: 30 minutes
Role: Branch Operations
$89
On-Demand
Deposit Playbook Strategies
Duration: 1.5 HR
Role: Branch Operations
$99
Interactive
Your Role as a Teller
Duration: 45 minutes
Role: Branch Operations
$89
Interactive
You’re in the Perfect Position
Duration: 45 minutes
Role: Branch Operations
$89
Interactive
U.S. Currency
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Savings Withdrawals
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Power of Attorney
Duration: 15 minutes
Role: Branch Operations
$89
Interactive
Counting Money
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Consumer Products and Services
Duration: 45 minutes
Role: Branch Operations
$89
Interactive
Business Products and Services
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Importance of Identification
Duration: 45 minutes
Role: Branch Operations
$89
Interactive
Elder Financial Abuse for Tellers
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Elder Financial Abuse for Customer Service Representative
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Balancing
Duration: 30 minutes
Role: Branch Operations
$89
On-Demand
Interactive
Branch Security
Duration: 30 minutes
Role: Branch Operations
$89
Interactive
Safe Deposit Box
Duration: 20 minutes
Role: Branch Operations
$89
Interactive
Remote Deposit Capture
Duration: 20 minutes
Role: Branch Operations
$89
Interactive
IRA Fundamentals
Duration: 1 HR
Role: Branch Operations
$89
Interactive
Financial Terminology
Duration: 45 minutes
Role: Branch Operations
$89
Interactive
Robbery
Duration: 30 minutes
Role: Branch Operations
$89
On-Demand
Refining Deposit Strategy 2025 and Beyond
Duration: 1.5 HR
Role: Branch Operations
$99
On-Demand
2025 Safe Deposit Compliance & Legal Update
Duration: 2 HR
Role: Branch Operations
$199
On-Demand
The Sleepers: Safe Deposit Boxes, Mobile Banking, Prepaid Cards and RDC
Duration: 1.5 HR
Role: Branch Operations
$99
On-Demand
Sweepstakes, Contests and Lotteries: What is Allowed?
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Sweepstakes, Contests and Lotteries, Cans and Can Nots
Duration: 1 HR
Role: Branch Operations
$99
Bootcamp
Strategic Value of Retail Branch Transformation Bootcamp (3 Parts)
Duration: 3 HR
Role: Branch Operations
$599
On-Demand
Safe Deposit Box “Danger Zones”- Overview Of Liability Issues
Duration: 1.5 HR
Role: Branch Operations
$99
On-Demand
Powers of Attorney, Authorized Signers and SDB Deputies: What They Can and Can't Do
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Open Banking/Section 1033
Duration: 2 HR
Role: Branch Operations
$199
On-Demand
New Account Procedures: 40 Ownership Types
Duration: 2 HR
Role: Branch Operations
$199
On-Demand
IRA Operations Update
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Handling POAs, Trusts, Estates at New Accounts
Duration: 2 HR
Role: Branch Operations
$199
On-Demand
Garnishments, Subpoenas, Levies, and Law Enforcement Requests
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Essentials of Robbery Training
Duration: 2 HR
Role: Branch Operations
$199
On-Demand
Deposit Growth Strategies
Duration: 1.5 HR
Role: Branch Operations
$99
On-Demand
Cash Recyclers, Pod Banking and ITMs
Duration: 1.5 HR
Role: Branch Operations
$99
On-Demand
Banking Basics: An Overview and Refresher Training
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Are Safe Deposit Boxes on Their Way Out?
Duration: 2 HR
Role: Branch Operations
$199
On-Demand
Great Money Migration
Duration: 1.5 HR
Role: Branch Operations
$99
On-Demand
Accountholder Death Requirements - Documentation, POD, POA, Checklist and More
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
On-Demand
New Deposit Negotiation Tactics
Duration: 1 HR
Role: Branch Operations
$99
On-Demand
Building Strategic FinTech Partnerships
Duration: 1 HR
Role: Branch Operations
$99
A bank employee showing a colleague training content on a monitor in an open-plan office

Modern, Unforgettable Online Courses for Bank & Credit Union Professionals

BankersHub courses are built for the people doing the work, from tellers and new account representatives to payments specialists, compliance officers, lenders and branch managers. Every course is online, so you can learn from your desk or from home.

Choose instructor-led live courses with real-time Q&A, or self-paced on-demand courses you can start any time. Buy a single course, or earn a certification that validates your expertise in a specialty.

Earn Continuing Education Credits

Many BankersHub courses earn continuing education credits you can apply toward your professional requirements:

  • CPE/NASBAfor live courses (Group Internet Based) and on-demand courses (QAS Self Study)
  • Nacha AAP/APRPfor payments professionals maintaining their accreditation
  • SHRM and HRCIfor HR professionals
  • ACFE and otherson selected courses

Credits are listed on each course, and you can use the Accreditation filter to find the ones you need.

Banking & Credit Union Course FAQs

What topics does the catalog cover?

485+ courses across fraud and financial crimes, compliance and regulations, lending and mortgage, payments and treasury, branch operations, HR and leadership, AI and innovation, and risk management.

What course formats are available?

Live courses, on-demand courses, interactive courses and bootcamps. Filter by format to find what fits your schedule.

Who are BankersHub courses for?

Whether you're just starting your career or looking to take the next step, BankersHub offers professional development for bank and credit union professionals across all career stages and roles, from frontline staff to senior executives.

What continuing education credits can I earn?

NASBA CPE, Nacha AAP/APRP, SHRM, HRCI, ACFE and other credits, depending on the course.

Do I need an account to take a course?

You don't need an account to buy a course. After checkout, we'll email you a link to create your learner account, where you'll access your courses.

What's the difference between live and on-demand courses?

Live courses are instructor-led online sessions on a set date, usually 1–2 hours, with live Q&A. All times are listed in Eastern Time (ET). On-demand courses are self-paced and pre-recorded, so you can start any time; most run 1–2 hours.

How much do courses cost?

Most on-demand courses are $99–$199. Most live courses are $199 per attendee, with some longer sessions priced higher.

Can I buy a single course without a membership?

Yes. Every course can be purchased on its own. Memberships are designed for institutions training a team.

Training more than just yourself? Explore team memberships with staff access, admin tools, and audit-ready reporting for your institution or team.

Explore Memberships